Events
HOTMA: An In-Depth Review of Programmatic Changes
VirtualDescription The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the […]
How to Effectively Manage Your Maintenance Program
VirtualDescription: Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training […]
Public Housing Occupancy, Eligibility, Income, and Rent Calculation
VirtualDescription Embark on a journey through the Public Housing (PH) program, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program […]
Excellence in Customer Service
VirtualCustomer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]
HCV Portability
VirtualDescription Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will […]
Fair Housing
VirtualDescription This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]
Public Housing Manager (PHM)
VirtualDescription The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether […]
FSS: A Holistic Approach to Client Engagement
VirtualDescription This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the […]
Driving Impact: The Board’s Role in Executive Director Performance Success
VirtualDescription: A high-performing Executive Director is essential to advancing your organization’s mission, and the board plays a critical role in that success. In this 90-minute interactive course, board members will […]