Events
The Definitive Guide for New Executive Directors
VirtualBeing new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into […]
Executive Management and Leadership
VirtualExecutive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive and […]
Excellence in Customer Service
VirtualCustomer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]
HOTMA: An In-Depth Review of Programmatic Changes
VirtualThe Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the lens […]
Commissioners Guide to Monitoring & Oversight
VirtualThis class is perfect for you if you have completed NAHRO’s Commissioners’ Fundamentals or are looking for recertification opportunities. Take a deeper dive into the monitoring and oversight functions of […]
Public Housing Manager (PHM)
VirtualThe role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether you’re […]
HCV Portability
VirtualPortability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will delve […]
Fair Housing
VirtualThis training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair […]