Events
Excellence in Customer Service
VirtualCustomer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also […]
How to Effectively Manage Your Maintenance Program
VirtualAre you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training is for […]
Family Self-Sufficiency
VirtualThe Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. In this training we will […]
Commissioners Guide to Monitoring and Oversight
VirtualThis class is perfect for you if you have completed NAHRO’s Commissioners’ Fundamentals or are looking for recertification opportunities. Take a deeper dive into the monitoring and oversight functions of […]

2026 Washington Conference
Grand Hyatt Washington Hotel 1000 H St NW, Washington, IL, United States