Events
PHA Operations for Executive Leaders
VirtualDescription: Are you new to affordable housing or looking to build the technical skills you need to lead your agency? Leading a housing agency is a challenging and rewarding job […]
FSS: A Holistic Approach to Client Engagement
VirtualDescription: This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the […]
Fair Housing
VirtualDescription: This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]
HOTMA: Policy Impact and Analysis Workshop
VirtualDescription: This session is designed for housing agency staff who are responsible for developing, updating, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization […]
Excellence in Customer Service
Description: Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but […]
Housing Update from Washington
VirtualHCV Portability
VirtualDescription: Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will […]
Nuts and Bolts of Service Coordination
VirtualDescription: There are many training courses that focus on regulations, policies, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities […]
How to Effectively Manage Your Maintenance Program
VirtualDescription: Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training […]
Procurement and Contract Management
VirtualDescription: Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations, laws and agency policies as well how to […]
Family Self-Sufficiency
VirtualDescription: The Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. In this training we […]