Events
HOTMA: An In-Depth Review of Programmatic Changes
VirtualDescription: The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the […]
Procurement and Contract Management
VirtualDescription: Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations, laws and agency policies as well how to […]
NSPIRE for Vouchers
VirtualDescription: This training provides a comprehensive overview of the National Standards for the Physical Inspections of Real Estate (NSPIRE) protocols and requirements as they apply to the Housing Choice Voucher […]
Implicit Bias: What is it and Why Does it Matter and Privilege, Bias, and Debiasing Systems
VirtualDescription: Part 1: Participants will learn how our brains think and the shortcuts it takes to keep us on track. You will be introduced to the concept of implicit and […]
PHA Operations for Executive Leaders
VirtualDescription: Are you new to affordable housing or looking to build the technical skills you need to lead your agency? Leading a housing agency is a challenging and rewarding job […]
FSS: A Holistic Approach to Client Engagement
VirtualDescription: This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the […]
Fair Housing
VirtualDescription: This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]
HOTMA: Policy Impact and Analysis Workshop
VirtualDescription: This session is designed for housing agency staff who are responsible for developing, updating, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization […]
Excellence in Customer Service
Description: Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but […]
Housing Update from Washington
Virtual