Description: Part 1: Participants will learn how our brains think and the shortcuts it takes to keep us on track. You will be introduced to the concept of implicit and […]
Description: Are you new to affordable housing or looking to build the technical skills you need to lead your agency? Leading a housing agency is a challenging and rewarding job […]
Description: This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the […]
Description: This training focuses on Fair Housing laws and regulations for Assisted Housing Programs, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of […]
Description: This session is designed for housing agency staff who are responsible for developing, updating, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization […]
Description: Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but […]
Description: Portability in the HCV program refers to the process through which a family can transfer or port, their rental subsidy to another housing agency. In this class, we will […]
Description: There are many training courses that focus on regulations, policies, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities […]
Description: Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff, inspections, work orders, inventory or more? If so, this training […]
Description: Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations, laws and agency policies as well how to […]
Description: The Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. In this training we […]
Description: The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. Whether […]
