There are many training courses that focus on regulations, policies, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities for skill building and here it is! To bridge this gap, this course has been designed by and for service coordinators including FSS, ROSS, Continuum of […]
Are you responsible for Managing your PHAs Public Housing maintenance program? It’s not surprising that maintenance managers face challenges finding time for planning, proactively focusing on asset preservation, and managing day-to-day operations. That’s a lot of balls to keep in the air! It’s tough to feel like you are constantly “putting out fires”, while you’re […]
This program is designed for the Housing Choice Voucher Program that is now required to implement the new inspection program known as National Standards for the Physical Inspections of Real Estate (NSPIRE). This is not the Public Housing programs course. HUD has begun a complete review and revamp of the Real Estate Assessment Center (REAC) inspection protocols […]
Discover the Housing Choice Voucher (HCV) program, a federal initiative aiding over 2.3 million American families the nation's largest rental assistance program. Join us to delve into key programmatic areas: Eligibility, Income, Rent Calculation, and Occupancy. Tailored for new HCV eligibility workers, this foundational training ensures a comprehensive grasp of regulatory guidance governing the program. Explore […]
Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards, methods of procurement, HUD required regulatory documents, types of contracts, roles and responsibilities of […]
This training will provide you with a strong foundation for your work as a housing commissioner. The commissioner’s role is complex and can be daunting at times. We hope you will join us as we explore the roles and responsibilities of housing commissioners. Participants will also discover that the commissioner role is multi-faceted; commissioners are […]
The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need […]
Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients, but also improves workplace morale, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills […]
Embark on a journey through the Public Housing (PH) program, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program essentials: selection, occupancy, eligibility, income, and rent calculation. Tailored for new or newer eligibility workers, this foundational training ensures a comprehensive grasp of regulatory guidance shaping the […]
The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This course focuses on the policy changes and impacts that HOTMA will have on the agency administrative plan/ACOP. We will be covering only the program changes and how they impact your program and […]
