Turning “No” Into Opportunity Through Storytelling

Rejection is rarely the end of the story—it’s often the beginning of a better one. This session explores how to reframe “no” as a catalyst for creativity, resilience, and growth through the art of storytelling. Participants will learn how to interpret setbacks, uncover hidden opportunities, and reshape narratives in ways that open new doors. By mastering storytelling techniques, individuals can transform objections into compelling cases for change, influence decision-makers, and keep momentum alive. This session equips attendees with the mindset and tools to turn resistance into possibility—and rewrite the outcome in their favor.

Moderator:
Kimberly Townsend
Chief Executive Officer, Anderson Housing Authority

Panelists:
Dr. Lashun Bland, DBA
Sr. Director of Operations, Lonoke County Housing Authority

Grace Stepter
Executive Director, Housing and Community Development, Anaheim Housing Authority

Marian Woods Ph.D.
Chief Human Resources Officer, Housing Authority of the City of Pittsburgh