Monday, September 29, 3:30pm – 4:45pm
Tired of low turnout, blank sign-in sheets, and town halls that feel more like ghost towns? It’s time to flip the script on resident participation. This high energy session will equip housing authority staff with the mindset, tools, and strategies to move beyond “checking the box” toward authentic connection, resident partnerships, and community-led engagement.
Through real-world examples and collaborative brainstorming, you’ll explore creative ways to boost turnout, build trust, and elevate resident voices. Whether you’re laying the groundwork or looking to energize existing efforts, you’ll leave with practical, people-centered strategies to create meaningful participation that strengthens your housing communities from the inside out.
Presenter:
Darlene Kelly
Principal Faculty, NAHRO