FSS: A Holistic Approach to Client Engagement

Description
This training will encompass client assessment, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises, skills and learning.

We will focus on building staff skills through education, developing techniques to apply motivational interviewing and trauma informed care.

Objectives
After completing this training, participants will be able to:

Know the regulations and goals of the FSS program
Effectively recruit participants
Develop techniques to effectively assess clients
Identify client barriers and match with appropriate resources
Apply motivational interviewing techniques
Learn the different goal setting strategies
Support clients in setting holistic goals
Be able to build successful client relationships
Effectively case manage and apply the principles of Trauma Informed care