BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//The National Association of Housing and Redevelopment Officials (NAHRO) - ECPv6.17.5.1//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-WR-CALNAME:The National Association of Housing and Redevelopment Officials (NAHRO)
X-ORIGINAL-URL:https://staging.nahro.org
X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO)
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20270314T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20271107T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260113T130000
DTEND;TZID=America/New_York:20260123T160000
DTSTAMP:20251224T163911Z
CREATED:20251119T174730Z
LAST-MODIFIED:20251224T163911Z
UID:50324-1768309200-1769184000@staging.nahro.org
SUMMARY:HCV Essentials
DESCRIPTION:HCV Essentials is an introductory course designed to give participants a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge needed to effectively administer the program and support its mission of assisting low-income families. Participants will explore key topics including program structure\, applicant eligibility\, income and asset verification\, rent calculation\, voucher issuance\, and continued occupancy. \nThe training includes updated definitions and income inclusions/exclusions permitted under HUD’s current HOTMA guidance. Participants will learn how to process cases using today’s requirements\, with a brief overview of future HOTMA changes to reduce surprises down the line. \nThrough hands-on exercises and real-world case studies\, participants will build practical skills in calculating annual and adjusted income\, determining rent\, applying utility allowances\, and completing total tenant payment (TTP) calculations. HCV Essentials prepares participants for certification and equips them with the skills to confidently administer the HCV program whether they’re new to the field or strengthening their foundation. \nPlease note: This course focuses on current processing requirements and does not include training on HOTMA income or asset calculation procedures. For detailed training on HOTMA changes\, including asset limits and income calculations please see our HOTMA In-Depth course.
URL:https://staging.nahro.org/event/hcv-essential/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260114T130000
DTEND;TZID=America/New_York:20260115T160000
DTSTAMP:20251119T175031Z
CREATED:20251119T175031Z
LAST-MODIFIED:20251119T175031Z
UID:50328-1768395600-1768492800@staging.nahro.org
SUMMARY:HCV Portability
DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more!
URL:https://staging.nahro.org/event/hcv-portability-12/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260115T133000
DTEND;TZID=America/New_York:20260115T140000
DTSTAMP:20260112T203806Z
CREATED:20251224T163842Z
LAST-MODIFIED:20260112T203806Z
UID:50921-1768483800-1768485600@staging.nahro.org
SUMMARY:Housing Update from Washington | 2026 Forecast: HUD and Congressional Priorities
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-40/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260121T010000
DTEND;TZID=America/New_York:20260122T160000
DTSTAMP:20251119T175705Z
CREATED:20251119T175705Z
LAST-MODIFIED:20251119T175705Z
UID:50331-1768957200-1769097600@staging.nahro.org
SUMMARY:Excellence in Customer Service
DESCRIPTION:Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service. \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss! 
URL:https://staging.nahro.org/event/excellence-in-customer-service-9/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260126T080000
DTEND;TZID=America/New_York:20260129T170000
DTSTAMP:20251119T180236Z
CREATED:20251119T180236Z
LAST-MODIFIED:20251119T180236Z
UID:50337-1769414400-1769706000@staging.nahro.org
SUMMARY:How to Effectively Manage Your Maintenance Program
DESCRIPTION:Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff\, inspections\, work orders\, inventory or more? If so\, this training is for you.  \n\n\nRegardless of housing type\, managing staff\, budgets and outcomes is a challenging job.  We want to help you successfully manage your maintenance program and meet your agency’s expectations.  This training is not specific to any housing program\, or funding source\, instead focusing on key areas and strategies for efficient and effective maintenance operations.  \n\n\nProactively\, effectively\, and efficiently managing your maintenance program is key to preserving housing assets\, ensuring compliance\, and meeting your organization’s strategic goals\, regardless of program or subsidy type.  \n\n\nThis training will provide Maintenance Supervisors\, Property Managers\, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs\, ensure preventative maintenance is performed\, manage day-to-day operations\, supervise and train employees\, and create and implement effective maintenance and emergency plans.  \n\n\nIf you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs\, we recommend you register for the ”Managing Public Housing Maintenance” training\, which will include everything covered in this training along with Public Housing specific information.  
URL:https://staging.nahro.org/event/how-to-effectively-manage-your-maintenance-program-7/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260127T130000
DTEND;TZID=America/New_York:20260205T160000
DTSTAMP:20251119T183749Z
CREATED:20251119T183634Z
LAST-MODIFIED:20251119T183749Z
UID:50340-1769518800-1770307200@staging.nahro.org
SUMMARY:Family Self-Sufficiency
DESCRIPTION:The Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. \nIn this training we will view the program from all perspectives starting from the regulations that are the foundation of the program and the Action Plan\, which provides the administrative framework for the program. We will explore the program through the lens of a case manager who runs the program\, delving into the role of the program partners\, the supports from the PHA/Agency\, the Program Coordinating Committee\, accounting and the community. \nWe’ll work on our motivational interviewing skills and explore goal setting techniques to \nBuild your interviewing skills and completing the Individual Training and Services Plan (ITSP)\, calculating escrow\, evaluating your programs success and understanding reporting requirements. \nYou will also acquire the skills and knowledge needed to develop and support a compliant\, successful and innovative FSS program. This training is compliant and updated to the recent FSS Final Rule and potential HOTMA impacts.
URL:https://staging.nahro.org/event/family-self-sufficiency-8/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20260129T133000
DTEND;TZID=America/New_York:20260129T140000
DTSTAMP:20260126T161609Z
CREATED:20260126T161609Z
LAST-MODIFIED:20260126T161609Z
UID:51160-1769693400-1769695200@staging.nahro.org
SUMMARY:Housing Update from Washington
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-41/
CATEGORIES:Policy Webinars
END:VEVENT
END:VCALENDAR