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X-WR-CALNAME:The National Association of Housing and Redevelopment Officials (NAHRO)
X-ORIGINAL-URL:https://staging.nahro.org
X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO)
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250203T130000
DTEND;TZID=America/New_York:20250207T170000
DTSTAMP:20250127T185427Z
CREATED:20241205T200132Z
LAST-MODIFIED:20250127T185427Z
UID:45186-1738587600-1738947600@staging.nahro.org
SUMMARY:Managing Public Housing Maintenance
DESCRIPTION:Are you responsible for Managing your PHAs Public Housing maintenance program?   \n\n\nIt’s not surprising that maintenance managers face challenges finding time for planning\, proactively focusing on asset preservation\, and managing day-to-day operations.  That’s a lot of balls to keep in the air! \n\n\nIt’s tough to feel like you are constantly “putting out fires”\, while you’re expected to ensure compliance\, meet HUD requirements\, maintain units and keep your property management staff happy. This new training will take your Public Housing maintenance program to the next level. \n\n\nYou’ll leave with strategies to create or update your Public Housing Maintenance Plan\, improve unit turns and REAC scores\, as well as more efficiently manage day-to-day maintenance operations.  \n\n\nBy completing this training\, you’ll receive all of the information contained in the “How to Effectively Manage Your Maintenance Program” class and information Housing specific to Public Housing maintenance.  If you maintain only non-Public\, we recommend enrolling in the “How to Effectively Manage Your Maintenance Program” training instead of this training.  \n\nAfter completing this training\, participants will be able to:  \n\n\n\nImplement strategies to improve daily operations\, unit turns\, and REAC scores\nCreate and maintain a Public Housing Maintenance Plan\nReview basic procurement requirements and identify maintenance budget expenditures
URL:https://staging.nahro.org/event/managing-public-housing-maintenance-2/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250203T130000
DTEND;TZID=America/New_York:20250207T170000
DTSTAMP:20250127T185417Z
CREATED:20241205T200227Z
LAST-MODIFIED:20250127T185417Z
UID:45188-1738587600-1738947600@staging.nahro.org
SUMMARY:NSPIRE for Vouchers
DESCRIPTION:This program is designed for the Housing Choice Voucher Program that is now required to implement the new inspection program known as National Standards for the Physical Inspections of Real Estate (NSPIRE). This is not the Public Housing programs course. \nHUD has begun a complete review and revamp of the Real Estate Assessment Center (REAC) inspection protocols for HCV and other assisted housing programs. This training will help attendees understand the new standards\, the scoring system and the impact of the deficiencies identified during the inspection. Agencies are completely transitioning from HQS to NSPIRE and need to start preparing for the implementation of NSPIRE. \nDuring this training\, participants will learn about the new NSPIRE protocol\, including the new 63 standards\, types of deficiencies\, impact on the scoring\, and administration. The training will include photos of actual deficiencies so individuals will understand the new criteria\, and the differences between life-threatening\, severe\, moderate and low. The 3 areas of inspection will be covered – Outside\, inside\, and unit. \nGet your agency ready for implementing the new protocol — We will take you deep into the standards\, the impact of each deficiency\, and provide methods to focus on and correct life-threatening and severe conditions to improve an agency’s scores. \n\n\nAfter completing this training\, participants will be able to: \n\nIdentify the new inspection requirements and standards\nProvide methods to improve the information in the Administrative Plan and manage variations\nObtain a better understanding of inspectable areas and the levels of deficiencies \nUnderstand the conformity with Annual\, Biennial\, or Triennial Standards and Alternative Inspection Methods   \nUnderstand the new Updated NSPIRE Checklist\, Standards\, Lead-based Paint Protocol\, and Affirmative Habitability Requirements  \nUnderstand foundational information that can be used by all personnel as a guide to the standards and processes
URL:https://staging.nahro.org/event/nspire-for-vouchers-3/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250204T130000
DTEND;TZID=America/New_York:20250213T160000
DTSTAMP:20250127T185327Z
CREATED:20241205T200313Z
LAST-MODIFIED:20250127T185327Z
UID:45190-1738674000-1739462400@staging.nahro.org
SUMMARY:HCV Occupancy\, Eligibility\, Income\, and Rent Calculation
DESCRIPTION:Discover the Housing Choice Voucher (HCV) program\, a federal initiative aiding over 2.3 million American families the nation’s largest rental assistance program. Join us to delve into key programmatic areas: Eligibility\, Income\, Rent Calculation\, and Occupancy. Tailored for new HCV eligibility workers\, this foundational training ensures a comprehensive grasp of regulatory guidance governing the program. Explore how these regulations impact program dynamics and the operational choices available to each Public Housing Authority (PHA).  \n\n\nEngage in interactive learning with case scenarios and exercises to refine your skills\, ensuring program compliance\, reducing errors\, and steering clear of HUD findings in compliance audits.  \n\n\nSuccessful completion fulfills a requirement for the Specialist of Eligibility and Calculation Housing Choice Voucher (CSE-HCV) and Certified Specialist of Occupancy – Housing Choice Vouchers (CSO_HSV) certifications. Uncover more about these certifications here. Note: A certification-related exam incurs an additional fee. Embark on this learning journey to master HCV program intricacies and excel in eligibility determination with a sense of accomplishment! \nAfter completing this training\, participants will be able to: \n\nGrasp HCV program rules\, policies\, and the agency’s Administrative Plan importance\nGain customer service perspectives for applicants\, participants\, and landlords in the program\nAccurately assess tenant selection and determine HCV eligibility\, HAP payments\, utility allowances and more\nFollow regulations and the Administrative Plan for portability\, termination\, reviews\, and hearings\nVerify and calculate eligibility\, income\, and rent for both applicant and participant families\nCalculate incomes\, rents at initial\, interim and annual recertification\nDetermine when to process an interim re-examination and when to use the non-interim re-examination codes\nEnsure compliance with laws such as Section 504 and the Fair Housing Act\, including providing reasonable accommodations\nExplore portability and roles of receiving and initial PHAs\nAdhere to federal reporting\, including the 50058\, to meet requirements
URL:https://staging.nahro.org/event/hcv-occupancy-eligibility-income-and-rent-calculation-2/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250210T130000
DTEND;TZID=America/New_York:20250214T160000
DTSTAMP:20250127T185319Z
CREATED:20241205T200401Z
LAST-MODIFIED:20250127T185319Z
UID:45192-1739192400-1739548800@staging.nahro.org
SUMMARY:Procurement and Contract Management
DESCRIPTION:Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nAfter completing this training\, participants will be able to: \n\nApply basic procurement requirements to administer a compliant program\nConduct fair and competitive procurements\nEffectively plan for your agency’s procurement and contract needs\nUnderstand and comply with Section 3 requirements\nIdentify best practices for documentation and contract filing systems\nEffectively administer your contracts to ensure your agency maximizes its dollars and resources\nProvide Tips on How to Ensure Quality Work\nProvide Tips on How to Timely and Effectively Expend Funds\nProvide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\nProvide Tips of How to Effectively Manage Contracts\nCreate an Opportunities to Network
URL:https://staging.nahro.org/event/procurement-and-contract-management-5/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250213T133000
DTEND;TZID=America/New_York:20250213T140000
DTSTAMP:20250210T201005Z
CREATED:20241220T190755Z
LAST-MODIFIED:20250210T201005Z
UID:45369-1739453400-1739455200@staging.nahro.org
SUMMARY:Housing Update from Washington: 2025 HUD Outlook
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-24/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250218T130000
DTEND;TZID=America/New_York:20250220T160000
DTSTAMP:20250127T185311Z
CREATED:20241205T200507Z
LAST-MODIFIED:20250127T185311Z
UID:45194-1739883600-1740067200@staging.nahro.org
SUMMARY:Commissioners' Fundamentals
DESCRIPTION:This training will provide you with a strong foundation for your work as a housing commissioner. The commissioner’s role is complex and can be daunting at times. We hope you will join us as we explore the roles and responsibilities of housing commissioners. \nParticipants will also discover that the commissioner role is multi-faceted; commissioners are advocates\, leaders\, team builders and strategists. You’ll also learn the intricacies of board-staff relationships and boundaries\, and review the principles and strategies of board governance\, as well as some of the oversight functions of the board. \nCommissioner Fundamentals is one of two NAHRO courses required to obtain your NAHRO Commissioners Certification.  Becoming a NAHRO Certified Commissioner is a great way to show your commitment to becoming a knowledgeable\, engaged and ethical leader in your organization. Ethics for Commissioners is the other course you’ll want to complete to apply for your certification. \nAfter completing this training\, participants will be able to: \n\nIdentify and understand your role and responsibilities as a commissioner.\nUnderstand and apply the principles of board governance.\nDefine the commissioner’s role in agency policies.\nDescribe the commissioner’s role in the oversight and monitoring of agency finances.\nExplore the boundaries and relationship between commissioners and the Executive Director\nEstablish an ethical workplace environment and set ethical standards for the agency.\nAdvocate for the affordable housing needs in your community
URL:https://staging.nahro.org/event/commissioners-fundamentals-7/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250224T130000
DTEND;TZID=America/New_York:20250227T160000
DTSTAMP:20250127T185304Z
CREATED:20250127T175640Z
LAST-MODIFIED:20250127T185304Z
UID:45957-1740402000-1740672000@staging.nahro.org
SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes
DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing.  \n\n\nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA.  \n\n\nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility.  \n\n\nThis course focuses on the following 3 sections of HOTMA: \n\n\n\nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations\n\n\nAfter completing this training\, participants will be able to: \n\n\n\nIdentify regulatory changes in eligibility and annual income for applicants and participant families\nUnderstand where the program has changed\nDetermine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies \nUpdate knowledge on what is considered income and what is excluded\nIdentify changes in allowances at initial\, new admission\, interim and annual re-examination\nOperationalize the phase-in and hardship clauses built within the changes to limit impacts on families\nObtain knowledge on when to process interim re-examinations and determine the effective dates.\nReview the various circumstance with the non-interim reexamination code should be utilized\nRefresh knowledge on the student rule\nPre-emptively celebrate the end of EID which is within 2 years of the final rule\nApply the asset limits to your program at new admission and re-examinations\nUnderstand and apply the updated Income Limits in Public Housing\nUphold the HCV/PH/Multi-family program and regulations to the highest standards\nUnderstand the impacts of HOTMA on their program\nApply the new HOTMA rules to their program\nProcess interim and annual re-examinations accurately\nMaintain program compliance
URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-3/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250225T130000
DTEND;TZID=America/New_York:20250226T160000
DTSTAMP:20250127T185256Z
CREATED:20250127T180045Z
LAST-MODIFIED:20250127T185256Z
UID:45961-1740488400-1740585600@staging.nahro.org
SUMMARY:Excellence in Customer Service
DESCRIPTION:Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service.  \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss!  \nAfter completing this training\, participants will be able to:   \n\nRecognize elements of communication and how behavior styles impact effective customer service \nLeverage customer service and satisfaction to improve the  fiscal and overall health of your organization\nImprove skills and competencies related to providing excellent customer service\nIdentify the impact of workplace culture\, policies\, and strategic goals on customer service and satisfaction \nIdentify social media strategies to impact your organizations service and customer satisfaction 
URL:https://staging.nahro.org/event/excellence-in-customer-service-5/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250225T130000
DTEND;TZID=America/New_York:20250306T170000
DTSTAMP:20250127T185245Z
CREATED:20250127T180220Z
LAST-MODIFIED:20250127T185245Z
UID:45963-1740488400-1741280400@staging.nahro.org
SUMMARY:Public Housing Occupancy\, Eligibility\, Income\, and Rent Calculation (PHOEIR)
DESCRIPTION:Embark on a journey through the Public Housing (PH) program\, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program essentials: selection\, occupancy\, eligibility\, income\, and rent calculation. Tailored for new or newer eligibility workers\, this foundational training ensures a comprehensive grasp of regulatory guidance shaping the Public Housing program. \n\n\nImmerse yourself in case scenarios and exercises designed to hone your skills\, fostering program compliance\, error reduction\, and HUD findings avoidance in compliance audits. Completion of this training satisfies a requirement for the Specialist of Occupancy-Public Housing or the Specialist of Eligibility and Calculation Certifications. Explore more about these certifications here. Note: A certification-related exam incurs an additional fee. Uncover the intricacies of the Public Housing program with us and leave with newfound confidence in program operations! \nAfter completing this training\, participants will be able to: \n\n\n\nGrasp PH program rules\, policies\, and agency’s Administrative Plan importance. \n\n\n\n\n\n\nView the program from the applicant and participant perspective.   \n\n\n\n\n\n\nAccurately determine tenant selection\, occupancy\, eligibility\, rent and utility allowances in accordance with regulations and the Admission and Continued Occupancy Plan (ACOP).  \n\n\n\n\n\n\nVerify and determine eligibility\, income and rent for both applicants and participants.  \n\n\n\n\n\n\nApply effective tools and strategies for leasing\, inspections\, complying with regulations and the ACOP.  \n\n\n\n\n\n\nMaintain compliance with applicable laws including Section 504\, the Fair Housing Act and providing reasonable accommodations.  \n\n\n\n\n\n\nComply with federal reporting requirements including the 50058. \n\n\n\n\n\n\nExplore the basics of both the short and long (full) application\, along with what’s required.  \n\n\n\n\n\n\nLearn about types of waiting lists and marketing outreach.  \n\n\n\n\n\n\nReview the options for local Public Housing preferences.  \n\n\n\n\n\n\nDetermine what is needed to place a household on the waiting list or notify an applicant of their ineligibility to be placed on the list.  \n\n\n\n\n\n\nDiscover strategies to help you manage effective and efficient waiting lists.
URL:https://staging.nahro.org/event/public-housing-occupancy-eligibility-income-and-rent-calculation-phoeir-2/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250226T130000
DTEND;TZID=America/New_York:20250227T170000
DTSTAMP:20250127T185235Z
CREATED:20250127T181050Z
LAST-MODIFIED:20250127T185235Z
UID:45966-1740574800-1740675600@staging.nahro.org
SUMMARY:HOTMA: Policy Impact and Analysis Workshop
DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This course focuses on the policy changes and impacts that HOTMA will have on the agency administrative plan/ACOP. We will be covering only the program changes and how they impact your program and policy. We will discuss the pro’s and cons and provide a participant guide so that participants have useful tools to customize the policies and incorporate into your agency documents. \nAfter completing this training\, participants will be able to: \n\nEffectively understand the components and requirements of HOTMA. \nUnderstand where your agency will need to create\, change\, amend or update policies. \nEnsure compliance with the HOTMA. \nUnderstanding and discussion of mandatory changes and where agency choice is a factor. \n\nThe class format will first discuss the regulatory guidance and where policy change is required. After we will discuss the policy considerations when and where the PHA has options and the pros and cons of each followed by a review sample policies.
URL:https://staging.nahro.org/event/hotma-policy-impact-and-analysis-workshop-2/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250227T133000
DTEND;TZID=America/New_York:20250227T140000
DTSTAMP:20250220T210624Z
CREATED:20241220T190836Z
LAST-MODIFIED:20250220T210624Z
UID:45371-1740663000-1740664800@staging.nahro.org
SUMMARY:Housing Update from Washington | Special Edition: Visits from ICE
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-25/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
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