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X-WR-CALNAME:The National Association of Housing and Redevelopment Officials (NAHRO)
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X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO)
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BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250602T130000
DTEND;TZID=America/New_York:20250606T170000
DTSTAMP:20250514T183218Z
CREATED:20250514T183218Z
LAST-MODIFIED:20250514T183218Z
UID:47892-1748869200-1749229200@staging.nahro.org
SUMMARY:NSPIRE for Vouchers
DESCRIPTION:This program is designed for the Housing Choice Voucher Program that is now required to implement the new inspection program known as National Standards for the Physical Inspections of Real Estate (NSPIRE). This is not the Public Housing programs course.   \nHUD has begun a complete review and revamp of the Real Estate Assessment Center (REAC) inspection protocols for HCV and other assisted housing programs. This training will help attendees understand the new standards\, the scoring system and the impact of the deficiencies identified during the inspection. Agencies are completely transitioning from HQS to NSPIRE and need to start preparing for the implementation of NSPIRE.   \nDuring this training\, participants will learn about the new NSPIRE protocol\, including the new 63 standards\, types of deficiencies\, impact on the scoring\, and administration. The training will include photos of actual deficiencies so individuals will understand the new criteria\, and the differences between life-threatening\, severe\, moderate and low. The 3 areas of inspection will be covered – Outside\, inside\, and unit.   \nGet your agency ready for implementing the new protocol — We will take you deep into the standards\, the impact of each deficiency\, and provide methods to focus on and correct life-threatening and severe conditions to improve an agency’s scores. \nAfter completing this training\, participants will be able to:\n-Identify the new inspection requirements and standards\n-Provide methods to improve the information in the Administrative Plan and manage variations\n-Obtain a better understanding of inspectable areas and the levels of deficiencies\n-Understand the conformity with Annual\, Biennial\, or Triennial Standards and Alternative Inspection Methods \n-Understand the new Updated NSPIRE Checklist\, Standards\, Lead-based Paint Protocol\, and Affirmative Habitability Requirements\n-Understand foundational information that can be used by all personnel as a guide to the standards and processes
URL:https://staging.nahro.org/event/nspire-for-vouchers-4/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250602T130000
DTEND;TZID=America/New_York:20250605T160000
DTSTAMP:20250514T183712Z
CREATED:20250514T183712Z
LAST-MODIFIED:20250514T183712Z
UID:47894-1748869200-1749139200@staging.nahro.org
SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes
DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing.   \nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA.   \nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility.   \nThis course focuses on the following 3 sections of HOTMA:  \nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations \nAfter completing this training\, participants will be able to:\n-Identify regulatory changes in eligibility and annual income for applicants and participant families\n-Understand where the program has changed\n-Determine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies\n-Update knowledge on what is considered income and what is excluded\n-Identify changes in allowances at initial\, new admission\, interim and annual re-examination\n-Operationalize the phase-in and hardship clauses built within the changes to limit impacts on families\n-Obtain knowledge on when to process interim re-examinations and determine the effective dates.\n-Review the various circumstance with the non-interim reexamination code should be utilized\n-Refresh knowledge on the student rule\n-Pre-emptively celebrate the end of EID which is within 2 years of the final rule\n-Apply the asset limits to your program at new admission and re-examinations\n-Understand and apply the updated Income Limits in Public Housing\n-Uphold the HCV/PH/Multi-family program and regulations to the highest standards\n-Understand the impacts of HOTMA on their program\n-Apply the new HOTMA rules to their program\n-Process interim and annual re-examinations accurately\n-Maintain program compliance
URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-5/
LOCATION:Virtual
CATEGORIES:Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250522T133000
DTEND;TZID=America/New_York:20250522T140000
DTSTAMP:20250521T180932Z
CREATED:20241220T191402Z
LAST-MODIFIED:20250521T180932Z
UID:45381-1747920600-1747922400@staging.nahro.org
SUMMARY:Housing Update from Washington: The Affordable Housing Credit Improvement Act
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-30/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250521T130000
DTEND;TZID=America/New_York:20250521T140000
DTSTAMP:20250508T160610Z
CREATED:20250508T142739Z
LAST-MODIFIED:20250508T160610Z
UID:47853-1747832400-1747836000@staging.nahro.org
SUMMARY:Canada’s National Housing Strategy: Lessons for American Policymakers
DESCRIPTION:Join NAHRO as we explore Canada’s National Housing Strategy and their path towards creating national housing goals. This free webinar will provide an in-depth understanding of how the National Housing Strategy in Canada was created and lessons learned. From creating new housing units to reducing chronic homelessness\, the plan includes various programs and initiatives that aim to ensure increased access to safe\, affordable and inclusive housing. This webinar is meant to help understand the complexities of the plan and provide key takeaways policymakers and housing professionals can use in the United States. \nModerator: \n\nJeff du Manoir\, NAHRO International Research and Global Exchange Committee Chair\n\nSpeakers: \n\nRay Sullivan\, Executive Director at The Canadian Housing and Renewal Association (CHRA)\nSteve Pomeroy\, Industry Professor and Executive Advisor at McMaster University
URL:https://staging.nahro.org/event/canadas-national-housing-strategy-lessons-for-american-policymakers/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250519T130000
DTEND;TZID=America/New_York:20250523T170000
DTSTAMP:20250514T182940Z
CREATED:20250514T182940Z
LAST-MODIFIED:20250514T182940Z
UID:47890-1747659600-1748019600@staging.nahro.org
SUMMARY:HCV Essentials
DESCRIPTION:HCV Essentials is an introductory course designed to provide participants with a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge to effectively administer the program and support its purpose of assisting low-income families. Participants will explore key topics such as the program’s structure\, eligibility criteria\, waiting list management\, and essential calculations. \nAttendees will gain practical skills in calculating annual income\, applying deductions to determine adjusted income\, and understanding how income impacts tenant eligibility and rent determination. The course also covers rent calculation\, including determining rent portions\, utility allowances\, and total tenant payment (TTP). Case studies and real-world examples are included throughout the training to reinforce learning and provide practical application of the concepts covered. \nFor participants interested in certification\, completing this course will prepare them for the exam while ensuring they have the tools and knowledge to demonstrate their proficiency in administering the HCV program. This training is designed to ensure all participants\, regardless of their level of experience\, gain the skills and confidence needed to manage HCV program requirements effectively. \nAfter completing this training\, participants will be able to:\n-Define the purpose and primary goals of the Housing Choice Voucher program.\n-Recognize key stakeholders and locate resources to remain informed on evolving regulations.\n-Explore effective methods for managing applications\, organizing waiting lists and determining initial eligibility.\n-Maneuver the voucher issuance and leasing process\, including income and rent calculations.\n-Conduct accurate annual and interim reexaminations to ensure households maintain eligibility and compliance.\n-Manage program compliance\, including processes for terminations\, informal hearing\, and adherence to regulatory requirements.
URL:https://staging.nahro.org/event/hcv-essentials/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250519T130000
DTEND;TZID=America/New_York:20250522T160000
DTSTAMP:20250514T182700Z
CREATED:20250514T182700Z
LAST-MODIFIED:20250514T182700Z
UID:47888-1747659600-1747929600@staging.nahro.org
SUMMARY:Fair Housing
DESCRIPTION:This training focuses on Fair Housing laws and regulations for Assisted Housing Programs\, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair Housing and then take a deep dive into processes\, program specific requirements\, best practices\, complaints and resolutions\, ADA/504 standards\, and reasonable accommodation requests\, and how to process them. We will review and discuss the impacts of the Violence Against Women Act (VAWA)\, the newest protected classes\, Limited English Proficiency (LEP)\, and other federal provisions\, as well as how to avoid and/or address Fair Housing violations\, voluntary compliance agreements\, and special conditions that may be required by HUD or DOJ. \nAfter completing this training\, participants will be able to:\n-Understand Fair Housing laws and regulations that affect affordable housing programs\n-Create and maintain processes\, policies\, and procedures to ensure compliance  \n-Identify and eliminate barriers to promote Fair Housing within the ever-changing regulatory environment \n-Anticipate and avoid complaints and compliance issues
URL:https://staging.nahro.org/event/fair-housing-9/
LOCATION:Virtual
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250514T130000
DTEND;TZID=America/New_York:20250515T160000
DTSTAMP:20250513T141642Z
CREATED:20250513T141642Z
LAST-MODIFIED:20250513T141642Z
UID:47872-1747227600-1747324800@staging.nahro.org
SUMMARY:HCV Portability
DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nAfter completing this training\, participants will be able to: \n\nLocate the HUD guidance and regulations on portability.  \nDetermine who is eligible for portability and the grounds for denial.\nUnderstand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process. \nFamiliarize yourself with the extension policies in housing programs.\nNavigate portability intricacies in diverse housing programs.\nLearn billing processes and absorption intricacies.\nOutline responsibilities and documentation\, emphasizing Form 52665.\nExplore special programs like HCV homeownership\, FSS\, VASH\, etc.\nComprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\nHow portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\nDemonstrate proficiency in housing agency transactions (PIC Codes).\nNavigate portability challenges and address denials adeptly.\nResolve billing issues with other housing agencies.\nUnderstand how administrative fees are determined.\n\nWho Should Attend?\n\n\nPortability Specialists\nPortability Coordinators\nAnyone who handles portability.
URL:https://staging.nahro.org/event/hcv-portability-7/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250508T133000
DTEND;TZID=America/New_York:20250508T140000
DTSTAMP:20250506T140850Z
CREATED:20241220T191222Z
LAST-MODIFIED:20250506T140850Z
UID:45379-1746711000-1746712800@staging.nahro.org
SUMMARY:Housing Update from Washington: President's FY26 Proposed Budget
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-29/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/Los_Angeles:20250429T130000
DTEND;TZID=America/Los_Angeles:20250508T170000
DTSTAMP:20250429T152609Z
CREATED:20250127T184555Z
LAST-MODIFIED:20250429T152609Z
UID:45998-1745931600-1746723600@staging.nahro.org
SUMMARY:Public Housing Manager (PHM)
DESCRIPTION:The role of the Public Housing Manager (PHM) is complex and challenging.  The asset management model added new levels of responsibility and accountability for asset and property managers.  \n\n\nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management.  Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \n\nAfter completing this training\, participants will be able to:  \n\n\n\nRecognize the primary roles and responsibilities of today’s PHM\nIdentify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\nDiscover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\nManage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\nIdentify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\nEffectively supervise and manage their employees
URL:https://staging.nahro.org/event/public-housing-manager-phm-4/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250429T130000
DTEND;TZID=America/New_York:20250501T160000
DTSTAMP:20250429T152504Z
CREATED:20250127T184419Z
LAST-MODIFIED:20250429T152504Z
UID:45996-1745931600-1746115200@staging.nahro.org
SUMMARY:Commissioners Guide to Monitoring & Oversight
DESCRIPTION:This class is perfect for you if you have completed NAHRO’s Commissioners’ Fundamentals or are looking for recertification opportunities. \nTake a deeper dive into the monitoring and oversight functions of housing agencies. You’ll enhance your understanding of agency programs\, policies\, and budgets\, while you learn more about ensuring your agency is on the right track and helping your agency achieve its mission and goals. \nThis course covers the importance of a commissioners’ involvement in strategic planning and the benefits this activity has in shaping the future of the agency and its ability to meet the unique needs of their community. \nJoin us to build your skills and comfort with all those acronyms and complex things going on in your agency. \nAfter completing this training\, participants will be able to: \n\nExplore key financial documents and information.\nSet a vision and strategies for agency success through strategic planning.\nIdentify the board’s role in policy development.\nDetermine key performance indicators for a variety of housing programs.
URL:https://staging.nahro.org/event/commissioners-guide-to-monitoring-oversight-3/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250424T133000
DTEND;TZID=America/New_York:20250424T140000
DTSTAMP:20250422T163705Z
CREATED:20241220T191120Z
LAST-MODIFIED:20250422T163705Z
UID:45377-1745501400-1745503200@staging.nahro.org
SUMMARY:Housing Update from Washington: NSPIRE Data Insights
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-28/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250421T130000
DTEND;TZID=America/New_York:20250424T160000
DTSTAMP:20250127T185034Z
CREATED:20250127T184024Z
LAST-MODIFIED:20250127T185034Z
UID:45991-1745240400-1745510400@staging.nahro.org
SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes
DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing.  \n\n\nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA.  \n\n\nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility.  \n\n\nThis course focuses on the following 3 sections of HOTMA: \n\n\n\nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations\n\n\nAfter completing this training\, participants will be able to: \n\n\n\nIdentify regulatory changes in eligibility and annual income for applicants and participant families\nUnderstand where the program has changed\nDetermine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies \nUpdate knowledge on what is considered income and what is excluded\nIdentify changes in allowances at initial\, new admission\, interim and annual re-examination\nOperationalize the phase-in and hardship clauses built within the changes to limit impacts on families\nObtain knowledge on when to process interim re-examinations and determine the effective dates.\nReview the various circumstance with the non-interim reexamination code should be utilized\nRefresh knowledge on the student rule\nPre-emptively celebrate the end of EID which is within 2 years of the final rule\nApply the asset limits to your program at new admission and re-examinations\nUnderstand and apply the updated Income Limits in Public Housing\nUphold the HCV/PH/Multi-family program and regulations to the highest standards\nUnderstand the impacts of HOTMA on their program\nApply the new HOTMA rules to their program\nProcess interim and annual re-examinations accurately\nMaintain program compliance
URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-4/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250416T130000
DTEND;TZID=America/New_York:20250417T160000
DTSTAMP:20250127T212704Z
CREATED:20250127T183549Z
LAST-MODIFIED:20250127T212704Z
UID:45989-1744808400-1744905600@staging.nahro.org
SUMMARY:Excellence in Customer Service
DESCRIPTION:Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service.  \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss!  \nAfter completing this training\, participants will be able to:   \n\nRecognize elements of communication and how behavior styles impact effective customer service \nLeverage customer service and satisfaction to improve the  fiscal and overall health of your organization\nImprove skills and competencies related to providing excellent customer service\nIdentify the impact of workplace culture\, policies\, and strategic goals on customer service and satisfaction \nIdentify social media strategies to impact your organizations service and customer satisfaction
URL:https://staging.nahro.org/event/excellence-in-customer-service-6/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250410T133000
DTEND;TZID=America/New_York:20250410T140000
DTSTAMP:20250403T195341Z
CREATED:20241220T191038Z
LAST-MODIFIED:20250403T195341Z
UID:45375-1744291800-1744293600@staging.nahro.org
SUMMARY:Housing Update from Washington: Section 3 ft. HUD Staff
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-27/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250407T130000
DTEND;TZID=America/New_York:20250410T160000
DTSTAMP:20250127T185052Z
CREATED:20250127T183429Z
LAST-MODIFIED:20250127T185052Z
UID:45986-1744030800-1744300800@staging.nahro.org
SUMMARY:Executive Management and Leadership
DESCRIPTION:Executive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive and satisfying organizational culture. Together we will explore the impacts of hiring\, accountability\, workplace culture\, policies\, training\, continuous improvement\, supervision\, coaching\, and leadership. Successful executives and managers recognize the need to consistently learn and grow to continually improve their organization’s results. This course contains a capstone activity – a WorkPlan that you will work on throughout the training. Your WorkPlan will allow you to apply the concepts\, principles\, strategies\, and theories you’ve have learned. Completion of the WorkPlan is a requirement to receive credit for the course. This course is an excellent way to prepare for the Certified Management Executive (CME) assessment examination. \nAfter completing this training\, participants will be able to: \n\nUnderstand the relationship and differences between supervising\, managing\, and leading\, as well as identifying when each is most effective and necessary\nDiscuss and apply a variety of models\, tools\, strategies\, and techniques to enhance leadership skills and build leadership competencies\nDifferentiate the roles of the Executive Director\, senior management\, and the Board when developing the agency’s mission\, vision\, values\, strategic goals\, and ethical norms\nImprove and create paradigms using a proven strategic planning model to significantly improve your organization’s ability to think strategically\, meet its goals\, and improve its operational systems and processes
URL:https://staging.nahro.org/event/executive-management-and-leadership-3/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250401T130000
DTEND;TZID=America/New_York:20250403T160000
DTSTAMP:20250127T212326Z
CREATED:20250127T183103Z
LAST-MODIFIED:20250127T212326Z
UID:45984-1743512400-1743696000@staging.nahro.org
SUMMARY:The Definitive Guide for New Executive Directors
DESCRIPTION:Being new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into the executive director or chief executive officer role. \n\n\nParticipants will focus on the role\, responsibilities\, daily operational supervision\, training programs\, and requirements of a new executive leader. This course focuses on the paradigms and strategies critical to successful management and leadership of today’s housing agencies. \nBy the end of this training\, participants will be able to: \n\nRecognize the shift from bureaucracy to business in housing agencies\nRecall common housing programs and requirements for operation\nDescribe the role and relationships of the Board and the Executive Director\nDetect and avoid ethical dilemmas and conflicts of interests and learn how to promote ethical work cultures\nUnderstand and utilize key federal resources\, programs and assessment systems that are critical to agency operations\nReview and discuss financial health\, financial reports\, budgeting and auditing principles\nIdentify strategies\, training\, and resources to support the Executive Director in their new role
URL:https://staging.nahro.org/event/the-definitive-guide-for-new-executive-directors-6/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250327T133000
DTEND;TZID=America/New_York:20250327T140000
DTSTAMP:20250320T184904Z
CREATED:20241220T190923Z
LAST-MODIFIED:20250320T184904Z
UID:45373-1743082200-1743084000@staging.nahro.org
SUMMARY:Housing Update from Washington: Impacts of the Continuing Resolution
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-26/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250326T130000
DTEND;TZID=America/New_York:20250327T160000
DTSTAMP:20250127T185127Z
CREATED:20250127T182939Z
LAST-MODIFIED:20250127T185127Z
UID:45982-1742994000-1743091200@staging.nahro.org
SUMMARY:HCV Portability
DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nAfter completing this training\, participants will be able to: \n\nLocate the HUD guidance and regulations on portability.  \nDetermine who is eligible for portability and the grounds for denial.\nUnderstand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process. \nFamiliarize yourself with the extension policies in housing programs.\nNavigate portability intricacies in diverse housing programs.\nLearn billing processes and absorption intricacies.\nOutline responsibilities and documentation\, emphasizing Form 52665.\nExplore special programs like HCV homeownership\, FSS\, VASH\, etc.\nComprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\nHow portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\nDemonstrate proficiency in housing agency transactions (PIC Codes).\nNavigate portability challenges and address denials adeptly.\nResolve billing issues with other housing agencies.\nUnderstand how administrative fees are determined.
URL:https://staging.nahro.org/event/hcv-portability-6/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250324T130000
DTEND;TZID=America/New_York:20250327T160000
DTSTAMP:20250127T185141Z
CREATED:20250127T182810Z
LAST-MODIFIED:20250127T185141Z
UID:45980-1742821200-1743091200@staging.nahro.org
SUMMARY:Fair Housing
DESCRIPTION:This training focuses on Fair Housing laws and regulations for Assisted Housing Programs\, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair Housing and then take a deep dive into processes\, program specific requirements\, best practices\, complaints and resolutions\, ADA/504 standards\, and reasonable accommodation requests\, and how to process them. We will review and discuss the impacts of the Violence Against Women Act (VAWA)\, the newest protected classes\, Limited English Proficiency (LEP)\, and other federal provisions\, as well as how to avoid and/or address Fair Housing violations\, voluntary compliance agreements\, and special conditions that may be required by HUD or DOJ. \nAfter completing this training\, participants will be able to: \n\nUnderstand Fair Housing laws and regulations that affect affordable housing programs\nCreate and maintain processes\, policies\, and procedures to ensure compliance\nIdentify and eliminate barriers to promote Fair Housing within the ever-changing regulatory environment\nAnticipate and avoid complaints and compliance issues
URL:https://staging.nahro.org/event/fair-housing-8/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250319T130000
DTEND;TZID=America/New_York:20250320T160000
DTSTAMP:20250127T185149Z
CREATED:20250127T182639Z
LAST-MODIFIED:20250127T185149Z
UID:45978-1742389200-1742486400@staging.nahro.org
SUMMARY:FSS: A Holistic Approach to Client Engagement
DESCRIPTION:This training will encompass client assessment\, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises\, skills and learning.  \n\n\nWe will focus on building staff skills through education\, developing techniques to apply motivational interviewing and trauma informed care. \n\n\n\nAfter completing this training\, participants will be able to:  \n\n\n\nKnow the regulations and goals of the FSS program\nEffectively recruit participants\nDevelop techniques to effectively assess clients\nIdentify client barriers and match with appropriate resources\nApply motivational interviewing techniques\nLearn the different goal setting strategies\nSupport clients in setting holistic goals\nBe able to build successful client relationships\nEffectively case manage and apply the principles of Trauma Informed care
URL:https://staging.nahro.org/event/fss-a-holistic-approach-to-client-engagement-6/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250318T130000
DTEND;TZID=America/New_York:20250327T170000
DTSTAMP:20250127T212436Z
CREATED:20250127T182453Z
LAST-MODIFIED:20250127T212436Z
UID:45975-1742302800-1743094800@staging.nahro.org
SUMMARY:Public Housing Manager (PHM)
DESCRIPTION:The role of the Public Housing Manager (PHM) is complex and challenging.  The asset management model added new levels of responsibility and accountability for asset and property managers.  \n\n\nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management.  Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \n\nAfter completing this training\, participants will be able to:  \n\n\n\nRecognize the primary roles and responsibilities of today’s PHM\nIdentify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\nDiscover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\nManage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\nIdentify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\nEffectively supervise and manage their employees
URL:https://staging.nahro.org/event/public-housing-manager-phm-3/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250317T130000
DTEND;TZID=America/New_York:20250321T170000
DTSTAMP:20250127T212753Z
CREATED:20250127T182256Z
LAST-MODIFIED:20250127T212753Z
UID:45973-1742216400-1742576400@staging.nahro.org
SUMMARY:NSPIRE for Public Housing
DESCRIPTION:This program is designed for the Public Housing Program that is now required to implement the new inspection program known as National Standards for the Physical Inspections of Real Estate (NSPIRE).  This is not the HCV programs course.  \n\n\nHUD has begun a complete review and revamp of the Real Estate Assessment Center (REAC) inspection protocols for public housing and other assisted housing programs. This training will help attendees understand the new standards\, the scoring system and the impact of the deficiencies identified during the inspection. Agencies are completely transitioning from UPCS to NSPIRE and need to start preparing for the implementation of NSPIRE.  \n\n\nDuring this training\, participants will learn about the new NSPIRE protocol\, including the new 63 standards\, types of deficiencies\, impact on the scoring\, and administration. The training will include photos of actual deficiencies so individuals will understand the new criteria\, the difference in life-threatening\, severe\, moderate and low. The 3 areas of the inspection will be covered- Outside\, inside\, and unit. Get your agency ready for implementing the new protocol.  \n\n\nWe will take you deep into the standards\, the impact of each deficiency\, and provide methods to focus on and correct life-threatening and severe conditions to improve an agencies scores for PHAS. \nAfter completing this training\, participants will be able to: \n\nProvide a greater understanding of the new inspection requirements and standards\nProvide methods to improve the scores of the Public Housing Program\nObtain a better understanding of inspectable areas and the levels of deficiencies\nProvide foundation information that can be used by all personnel as a guide to the standards and processes
URL:https://staging.nahro.org/event/nspire-for-public-housing-7/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;VALUE=DATE:20250310
DTEND;VALUE=DATE:20250313
DTSTAMP:20250303T153432Z
CREATED:20240928T175233Z
LAST-MODIFIED:20250303T153432Z
UID:44005-1741564800-1741823999@staging.nahro.org
SUMMARY:2025 Washington Conference
DESCRIPTION:
URL:https://staging.nahro.org/event/2025-washington-conference/
LOCATION:Grand Hyatt Washington Hotel\, 1000 H St NW\, Washington\, IL\, 20001\, United States
CATEGORIES:Conferences
ATTACH;FMTTYPE=image/png:https://staging.nahro.org/wp-content/uploads/2025/03/2000x830_banner_WC_2025_Sold_Out.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250303T130000
DTEND;TZID=America/New_York:20250307T170000
DTSTAMP:20250127T185218Z
CREATED:20250127T181426Z
LAST-MODIFIED:20250127T185218Z
UID:45971-1741006800-1741366800@staging.nahro.org
SUMMARY:Housing Choice Voucher Occupancy\, Eligibility\, Income and Rent Calculation (HCVOEIR)
DESCRIPTION:Discover the Housing Choice Voucher (HCV) program\, a federal initiative aiding over 2.3 million American families the nation’s largest rental assistance program. Join us to delve into key programmatic areas: Eligibility\, Income\, Rent Calculation\, and Occupancy. Tailored for new HCV eligibility workers\, this foundational training ensures a comprehensive grasp of regulatory guidance governing the program. Explore how these regulations impact program dynamics and the operational choices available to each Public Housing Authority (PHA).  \n\n\nEngage in interactive learning with case scenarios and exercises to refine your skills\, ensuring program compliance\, reducing errors\, and steering clear of HUD findings in compliance audits.  \n\n\nSuccessful completion fulfills a requirement for the Specialist of Eligibility and Calculation Housing Choice Voucher (CSE-HCV) and Certified Specialist of Occupancy – Housing Choice Vouchers (CSO_HSV) certifications. Uncover more about these certifications here. Note: A certification-related exam incurs an additional fee. Embark on this learning journey to master HCV program intricacies and excel in eligibility determination with a sense of accomplishment! \nAfter completing this training\, participants will be able to: \n\nGrasp HCV program rules\, policies\, and the agency’s Administrative Plan importance\nGain customer service perspectives for applicants\, participants\, and landlords in the program\nAccurately assess tenant selection and determine HCV eligibility\, HAP payments\, utility allowances and more\nFollow regulations and the Administrative Plan for portability\, termination\, reviews\, and hearings\nVerify and calculate eligibility\, income\, and rent for both applicant and participant families\nCalculate incomes\, rents at initial\, interim and annual recertification\nDetermine when to process an interim re-examination and when to use the non-interim re-examination codes\nEnsure compliance with laws such as Section 504 and the Fair Housing Act\, including providing reasonable accommodations\nExplore portability and roles of receiving and initial PHAs\nAdhere to federal reporting\, including the 50058\, to meet requirements
URL:https://staging.nahro.org/event/housing-choice-voucher-occupancy-eligibility-income-and-rent-calculation-hcvoeir/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250303T130000
DTEND;TZID=America/New_York:20250307T170000
DTSTAMP:20250127T185227Z
CREATED:20250127T181219Z
LAST-MODIFIED:20250127T185227Z
UID:45969-1741006800-1741366800@staging.nahro.org
SUMMARY:Family Self-Sufficiency (FSS)
DESCRIPTION:The Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. \nIn this training we will view the program from all perspectives starting from the regulations that are the foundation of the program and the Action Plan\, which provides the administrative framework for the program. We will explore the program through the lens of a case manager who runs the program\, delving into the role of the program partners\, the supports from the PHA/Agency\, the Program Coordinating Committee\, accounting and the community. \nWe’ll work on our motivational interviewing skills and explore goal setting techniques to \nBuild your interviewing skills and completing the Individual Training and Services Plan (ITSP)\, calculating escrow\, evaluating your programs success and understanding reporting requirements. \nYou will also acquire the skills and knowledge needed to develop and support a compliant\, successful and innovative FSS program. This training is compliant and updated to the recent FSS Final Rule and potential HOTMA impacts. \nAfter completing this training\, participants will be able to: \n\nImplement best practices in case management techniques\, including identifying individual participant needs\, goal setting and determining when to create the Individual Training and Service Plan (ITSP)\nUnderstand and execute the Contract of Participation\nAssess your FSS Program Action Plan and its required elements\nLearn different marketing techniques and strategies to encourage FSS family participation.\nIdentify strategies to design and develop an FSS program to meet the needs of your participants\nCorrectly execute the FSS Contract of participation and accurately calculate escrow credits\nUnderstand and apply the requirements for graduation and Portability rules\nImportance of program supports and their role: Program Coordinating Committee\, accounting and the community\nUnderstand the requirements of HCV Homeownership and the potential connection to the FSS Program.\nObtain a basic understanding of rent calculation\nAccurately execute FSS Contract of Participation.\nImplement program reporting requirements\nEvaluate your programs success
URL:https://staging.nahro.org/event/family-self-sufficiency-fss/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250227T133000
DTEND;TZID=America/New_York:20250227T140000
DTSTAMP:20250220T210624Z
CREATED:20241220T190836Z
LAST-MODIFIED:20250220T210624Z
UID:45371-1740663000-1740664800@staging.nahro.org
SUMMARY:Housing Update from Washington | Special Edition: Visits from ICE
DESCRIPTION:
URL:https://staging.nahro.org/event/housing-update-from-washington-25/
LOCATION:Virtual
CATEGORIES:Policy Webinars
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250226T130000
DTEND;TZID=America/New_York:20250227T170000
DTSTAMP:20250127T185235Z
CREATED:20250127T181050Z
LAST-MODIFIED:20250127T185235Z
UID:45966-1740574800-1740675600@staging.nahro.org
SUMMARY:HOTMA: Policy Impact and Analysis Workshop
DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. This course focuses on the policy changes and impacts that HOTMA will have on the agency administrative plan/ACOP. We will be covering only the program changes and how they impact your program and policy. We will discuss the pro’s and cons and provide a participant guide so that participants have useful tools to customize the policies and incorporate into your agency documents. \nAfter completing this training\, participants will be able to: \n\nEffectively understand the components and requirements of HOTMA. \nUnderstand where your agency will need to create\, change\, amend or update policies. \nEnsure compliance with the HOTMA. \nUnderstanding and discussion of mandatory changes and where agency choice is a factor. \n\nThe class format will first discuss the regulatory guidance and where policy change is required. After we will discuss the policy considerations when and where the PHA has options and the pros and cons of each followed by a review sample policies.
URL:https://staging.nahro.org/event/hotma-policy-impact-and-analysis-workshop-2/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250225T130000
DTEND;TZID=America/New_York:20250306T170000
DTSTAMP:20250127T185245Z
CREATED:20250127T180220Z
LAST-MODIFIED:20250127T185245Z
UID:45963-1740488400-1741280400@staging.nahro.org
SUMMARY:Public Housing Occupancy\, Eligibility\, Income\, and Rent Calculation (PHOEIR)
DESCRIPTION:Embark on a journey through the Public Housing (PH) program\, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program essentials: selection\, occupancy\, eligibility\, income\, and rent calculation. Tailored for new or newer eligibility workers\, this foundational training ensures a comprehensive grasp of regulatory guidance shaping the Public Housing program. \n\n\nImmerse yourself in case scenarios and exercises designed to hone your skills\, fostering program compliance\, error reduction\, and HUD findings avoidance in compliance audits. Completion of this training satisfies a requirement for the Specialist of Occupancy-Public Housing or the Specialist of Eligibility and Calculation Certifications. Explore more about these certifications here. Note: A certification-related exam incurs an additional fee. Uncover the intricacies of the Public Housing program with us and leave with newfound confidence in program operations! \nAfter completing this training\, participants will be able to: \n\n\n\nGrasp PH program rules\, policies\, and agency’s Administrative Plan importance. \n\n\n\n\n\n\nView the program from the applicant and participant perspective.   \n\n\n\n\n\n\nAccurately determine tenant selection\, occupancy\, eligibility\, rent and utility allowances in accordance with regulations and the Admission and Continued Occupancy Plan (ACOP).  \n\n\n\n\n\n\nVerify and determine eligibility\, income and rent for both applicants and participants.  \n\n\n\n\n\n\nApply effective tools and strategies for leasing\, inspections\, complying with regulations and the ACOP.  \n\n\n\n\n\n\nMaintain compliance with applicable laws including Section 504\, the Fair Housing Act and providing reasonable accommodations.  \n\n\n\n\n\n\nComply with federal reporting requirements including the 50058. \n\n\n\n\n\n\nExplore the basics of both the short and long (full) application\, along with what’s required.  \n\n\n\n\n\n\nLearn about types of waiting lists and marketing outreach.  \n\n\n\n\n\n\nReview the options for local Public Housing preferences.  \n\n\n\n\n\n\nDetermine what is needed to place a household on the waiting list or notify an applicant of their ineligibility to be placed on the list.  \n\n\n\n\n\n\nDiscover strategies to help you manage effective and efficient waiting lists.
URL:https://staging.nahro.org/event/public-housing-occupancy-eligibility-income-and-rent-calculation-phoeir-2/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250225T130000
DTEND;TZID=America/New_York:20250226T160000
DTSTAMP:20250127T185256Z
CREATED:20250127T180045Z
LAST-MODIFIED:20250127T185256Z
UID:45961-1740488400-1740585600@staging.nahro.org
SUMMARY:Excellence in Customer Service
DESCRIPTION:Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service.  \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss!  \nAfter completing this training\, participants will be able to:   \n\nRecognize elements of communication and how behavior styles impact effective customer service \nLeverage customer service and satisfaction to improve the  fiscal and overall health of your organization\nImprove skills and competencies related to providing excellent customer service\nIdentify the impact of workplace culture\, policies\, and strategic goals on customer service and satisfaction \nIdentify social media strategies to impact your organizations service and customer satisfaction 
URL:https://staging.nahro.org/event/excellence-in-customer-service-5/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250224T130000
DTEND;TZID=America/New_York:20250227T160000
DTSTAMP:20250127T185304Z
CREATED:20250127T175640Z
LAST-MODIFIED:20250127T185304Z
UID:45957-1740402000-1740672000@staging.nahro.org
SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes
DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing.  \n\n\nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA.  \n\n\nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility.  \n\n\nThis course focuses on the following 3 sections of HOTMA: \n\n\n\nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations\n\n\nAfter completing this training\, participants will be able to: \n\n\n\nIdentify regulatory changes in eligibility and annual income for applicants and participant families\nUnderstand where the program has changed\nDetermine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies \nUpdate knowledge on what is considered income and what is excluded\nIdentify changes in allowances at initial\, new admission\, interim and annual re-examination\nOperationalize the phase-in and hardship clauses built within the changes to limit impacts on families\nObtain knowledge on when to process interim re-examinations and determine the effective dates.\nReview the various circumstance with the non-interim reexamination code should be utilized\nRefresh knowledge on the student rule\nPre-emptively celebrate the end of EID which is within 2 years of the final rule\nApply the asset limits to your program at new admission and re-examinations\nUnderstand and apply the updated Income Limits in Public Housing\nUphold the HCV/PH/Multi-family program and regulations to the highest standards\nUnderstand the impacts of HOTMA on their program\nApply the new HOTMA rules to their program\nProcess interim and annual re-examinations accurately\nMaintain program compliance
URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-3/
LOCATION:Virtual
CATEGORIES:Professional Development,Virtual Classroom
END:VEVENT
END:VCALENDAR