BEGIN:VCALENDAR VERSION:2.0 PRODID:-//The National Association of Housing and Redevelopment Officials (NAHRO) - ECPv6.17.5.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:The National Association of Housing and Redevelopment Officials (NAHRO) X-ORIGINAL-URL:https://staging.nahro.org X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO) REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20270314T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20271107T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20260115T133000 DTEND;TZID=America/New_York:20260115T140000 DTSTAMP:20260112T203806Z CREATED:20251224T163842Z LAST-MODIFIED:20260112T203806Z UID:50921-1768483800-1768485600@staging.nahro.org SUMMARY:Housing Update from Washington | 2026 Forecast: HUD and Congressional Priorities DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-40/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20260114T130000 DTEND;TZID=America/New_York:20260115T160000 DTSTAMP:20251119T175031Z CREATED:20251119T175031Z LAST-MODIFIED:20251119T175031Z UID:50328-1768395600-1768492800@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! URL:https://staging.nahro.org/event/hcv-portability-12/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251216T130000 DTEND;TZID=America/New_York:20251217T160000 DTSTAMP:20250916T180538Z CREATED:20250916T180538Z LAST-MODIFIED:20250916T180538Z UID:49381-1765890000-1765987200@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Description:\nPortability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nObjectives:\nAfter completing this training\, participants will be able to:\n-Locate the HUD guidance and regulations on portability.\n-Determine who is eligible for portability and the grounds for denial.\n-Understand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process.\n-Familiarize yourself with the extension policies in housing programs.\n-Navigate portability intricacies in diverse housing programs.\n-Learn billing processes and absorption intricacies.\n-Outline responsibilities and documentation\, emphasizing Form 52665.\n-Explore special programs like HCV homeownership\, FSS\, VASH\, etc.\n-Comprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\n-How portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\n-Demonstrate proficiency in housing agency transactions (PIC Codes).\n-Navigate portability challenges and address denials adeptly.\n-Resolve billing issues with other housing agencies.\n-Understand how administrative fees are determined. URL:https://staging.nahro.org/event/hcv-portability-11/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251209T133000 DTEND;TZID=America/New_York:20251209T150000 DTSTAMP:20250916T180346Z CREATED:20250916T180346Z LAST-MODIFIED:20250916T180346Z UID:49379-1765287000-1765292400@staging.nahro.org SUMMARY:Driving Impact: The Board's Role in Executive Director Performance Success DESCRIPTION:Description:\nA high-performing Executive Director is essential to advancing your organization’s mission\, and the board plays a critical role in that success. In this 90-minute interactive course\, board members will gain practical tools and proven frameworks to lead fair\, constructive\, and mission-aligned performance evaluations for Executive Directors (EDs). Participants will explore how to anchor assessments in strategic goals\, apply consistent evaluation processes\, and use data-driven insights to support leadership accountability and development. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Understand the board’s governance role in ED performance management.\n-Use a structured evaluation process tied to strategic outcomes.\n-Ability to apply tools like dashboards\, stakeholder feedback collection\, and evaluation templates.\n-Conduct fair and evidence-based performance reviews.\n-Understand the importance of using a job description and/or performance agreement to anchor evaluations. URL:https://staging.nahro.org/event/driving-impact-the-boards-role-in-executive-director-performance-success-2/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251202T130000 DTEND;TZID=America/New_York:20251211T160000 DTSTAMP:20250916T180115Z CREATED:20250916T180115Z LAST-MODIFIED:20250916T180115Z UID:49377-1764680400-1765468800@staging.nahro.org SUMMARY:HCV Essentials DESCRIPTION:Description:\nHCV Essentials is an introductory course designed to give participants a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge needed to effectively administer the program and support its mission of assisting low-income families. Participants will explore key topics including program structure\, applicant eligibility\, income and asset verification\, rent calculation\, voucher issuance\, and continued occupancy. \nThe training includes updated definitions and income inclusions/exclusions permitted under HUD’s current HOTMA guidance. Participants will learn how to process cases using today’s requirements\, with a brief overview of future HOTMA changes to reduce surprises down the line. \nThrough hands-on exercises and real-world case studies\, participants will build practical skills in calculating annual and adjusted income\, determining rent\, applying utility allowances\, and completing total tenant payment (TTP) calculations. HCV Essentials prepares participants for certification and equips them with the skills to confidently administer the HCV program whether they’re new to the field or strengthening their foundation. \nPlease note: This course focuses on current processing requirements and does not include training on HOTMA income or asset calculation procedures. For detailed training on HOTMA changes\, including asset limits and income calculations please see our HOTMA In-Depth course. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Define the purpose and primary goals of the Housing Choice Voucher program.\n-Recognize key stakeholders and locate resources to remain informed on evolving regulations.\n-Explore effective methods for managing applications\, organizing waiting lists and determining initial eligibility.\n-Maneuver the voucher issuance and leasing process\, including income and rent calculations.\n-Conduct accurate annual and interim reexaminations to ensure households maintain eligibility and compliance.\n-Manage program compliance\, including processes for terminations\, informal hearing\, and adherence to regulatory requirements. URL:https://staging.nahro.org/event/hcv-essentials-4/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251202T130000 DTEND;TZID=America/New_York:20251211T160000 DTSTAMP:20250916T174854Z CREATED:20250916T174854Z LAST-MODIFIED:20250916T174854Z UID:49375-1764680400-1765468800@staging.nahro.org SUMMARY:Public Housing Manager DESCRIPTION:Description:\nThe role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. \nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Recognize the primary roles and responsibilities of today’s PHM\n-Identify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\n-Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\n-Manage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\n-Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\n-Effectively supervise and manage their employees URL:https://staging.nahro.org/event/public-housing-manager-4/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251202T130000 DTEND;TZID=America/New_York:20251204T160000 DTSTAMP:20250916T174530Z CREATED:20250916T174530Z LAST-MODIFIED:20250916T174530Z UID:49373-1764680400-1764864000@staging.nahro.org SUMMARY:Family Self-Sufficiency DESCRIPTION:Description:\nThe Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. \nIn this training we will view the program from all perspectives starting from the regulations that are the foundation of the program and the Action Plan\, which provides the administrative framework for the program. We will explore the program through the lens of a case manager who runs the program\, delving into the role of the program partners\, the supports from the PHA/Agency\, the Program Coordinating Committee\, accounting and the community. \nWe’ll work on our motivational interviewing skills and explore goal setting techniques to \nBuild your interviewing skills and completing the Individual Training and Services Plan (ITSP)\, calculating escrow\, evaluating your programs success and understanding reporting requirements. \nYou will also acquire the skills and knowledge needed to develop and support a compliant\, successful and innovative FSS program. This training is compliant and updated to the recent FSS Final Rule and potential HOTMA impacts. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Implement best practices in case management techniques\, including identifying individual participant needs\, goal setting and determining when to create the Individual Training and Service Plan (ITSP)\n-Understand and execute the Contract of Participation\n-Assess your FSS Program Action Plan and its required elements\n-Learn different marketing techniques and strategies to encourage FSS family participation.\n-Identify strategies to design and develop an FSS program to meet the needs of your participants\n-Correctly execute the FSS Contract of participation and accurately calculate escrow credits\n-Understand and apply the requirements for graduation and Portability rules\n-Importance of program supports and their role: Program Coordinating Committee\, accounting and the community\n-Understand the requirements of HCV Homeownership and the potential connection to the FSS Program.\n-Obtain a basic understanding of rent calculation\n-Accurately execute FSS Contract of Participation.\n-Implement program reporting requirements\n-Evaluate your programs success URL:https://staging.nahro.org/event/family-self-sufficiency-7/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251201T130000 DTEND;TZID=America/New_York:20251205T160000 DTSTAMP:20250916T174317Z CREATED:20250916T174317Z LAST-MODIFIED:20250916T174317Z UID:49371-1764594000-1764950400@staging.nahro.org SUMMARY:Procurement and Contract Management DESCRIPTION:Description:\nMaintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nObjectives:\n-Apply basic procurement requirements to administer a compliant program\n-Conduct fair and competitive procurements\n-Effectively plan for your agency’s procurement and contract needs\n-Understand and comply with Section 3 requirements\n-Identify best practices for documentation and contract filing systems\n-Effectively administer your contracts to ensure your agency maximizes its dollars and resources\n-Provide Tips on How to Ensure Quality Work\n-Provide Tips on How to Timely and Effectively Expend Funds\n-Provide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\n-Provide Tips of How to Effectively Manage Contracts\n-Create an Opportunities to Network URL:https://staging.nahro.org/event/procurement-and-contract-management-9/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251117T130000 DTEND;TZID=America/New_York:20251120T160000 DTSTAMP:20250916T173856Z CREATED:20250916T173856Z LAST-MODIFIED:20250916T173856Z UID:49367-1763384400-1763654400@staging.nahro.org SUMMARY:How to Effectively Manage Your Maintenance Program DESCRIPTION:Description:\nAre you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff\, inspections\, work orders\, inventory or more? If so\, this training is for you. \nRegardless of housing type\, managing staff\, budgets and outcomes is a challenging job. We want to help you successfully manage your maintenance program and meet your agency’s expectations. This training is not specific to any housing program\, or funding source\, instead focusing on key areas and strategies for efficient and effective maintenance operations. \nProactively\, effectively\, and efficiently managing your maintenance program is key to preserving housing assets\, ensuring compliance\, and meeting your organization’s strategic goals\, regardless of program or subsidy type. \nThis training will provide Maintenance Supervisors\, Property Managers\, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs\, ensure preventative maintenance is performed\, manage day-to-day operations\, supervise and train employees\, and create and implement effective maintenance and emergency plans. \nIf you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs\, we recommend you register for the ”Managing Public Housing Maintenance” training\, which will include everything covered in this training along with Public Housing specific information. \nObjectives:\nAfter completing this training\, you’ll be able to:\n-Assess your real estate portfolio\, plan for asset replacement and develop a budget and strategies to meet owner goals\n-Develop property level maintenance plans and key performance indicators\n-Identify primary roles and responsibilities of maintenance supervisors and managers\n-Identify the skills necessary for effective maintenance program management\n-Recognize and apply strategies for effective employee supervision\n-Identify and prioritize key maintenance functions and recognize their impact on asset preservation\n-Demonstrate the ability to assess and prioritize property needs; to develop a plan\, with SMART (specific\, measurable\, achievable\, realistic\, timeframe) goals to effectively manage and maintain high quality housing assets URL:https://staging.nahro.org/event/how-to-effectively-manage-your-maintenance-program-6/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251117T130000 DTEND;TZID=America/New_York:20251119T160000 DTSTAMP:20250916T174038Z CREATED:20250916T174038Z LAST-MODIFIED:20250916T174038Z UID:49369-1763384400-1763568000@staging.nahro.org SUMMARY:Nuts and Bolts of Service Coordination DESCRIPTION:Description:\nThere are many training courses that focus on regulations\, policies\, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities for skill building and here it is! To bridge this gap\, this course has been designed by and for service coordinators including FSS\, ROSS\, Continuum of Care and other service coordination programs to fill this need. \nWe know the skill sets required to build case management or coaching relationships with our program participants are divergently different than those required of other housing authority staff. In this course you will learn case management essentials\, the art of developing community resources and collaborations as well as how to utilize client centered communication techniques in developing a successful relationship with your clients. This will be an interactive training. Be ready to “roll up your sleeves” and “get your hands dirty”. Learn and apply new skills and techniques to manage your service coordination program. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Be “People Focused/Client Centered”\n-Define Self Sufficiency utilizing global and local perspectives\n-Quantify individual requirements to become Self Sufficient and/or “age in place”\n-Identify your role and limitations in the case management/coaching process\n-Know when to call in the experts and how to find them\n-Assess participants’ needs and strengths utilizing Motivational and Strengths Based Interviewing techniques\n-Identify Executive Functioning skill levels of their clients and develop strategies to increase underutilized skills while encouraging use of high functioning skills on obtaining goals\n-Turn client assessments into clear concise goals and measurable activities\, as well as monitor and manage goals\n-Identify and coordinate resources and referrals\n-Know when the contract is completed URL:https://staging.nahro.org/event/nuts-and-bolts-of-service-coordination-4/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251112T130000 DTEND;TZID=America/New_York:20251113T160000 DTSTAMP:20250916T173633Z CREATED:20250916T173633Z LAST-MODIFIED:20250916T173633Z UID:49365-1762952400-1763049600@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Description:\nPortability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nObjectives:\nAfter completing this training\, participants will be able to:\n-Locate the HUD guidance and regulations on portability.\n-Determine who is eligible for portability and the grounds for denial.\n-Understand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process.\n-Familiarize yourself with the extension policies in housing programs.\n-Navigate portability intricacies in diverse housing programs.\n-Learn billing processes and absorption intricacies.\n-Outline responsibilities and documentation\, emphasizing Form 52665.\n-Explore special programs like HCV homeownership\, FSS\, VASH\, etc.\n-Comprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\n-How portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\n-Demonstrate proficiency in housing agency transactions (PIC Codes).\n-Navigate portability challenges and address denials adeptly.\n-Resolve billing issues with other housing agencies.\n-Understand how administrative fees are determined. URL:https://staging.nahro.org/event/hcv-portability-10/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251106T133000 DTEND;TZID=America/New_York:20251106T140000 DTSTAMP:20241220T192213Z CREATED:20241220T192213Z LAST-MODIFIED:20241220T192213Z UID:45399-1762435800-1762437600@staging.nahro.org SUMMARY:Housing Update from Washington DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-39/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251105T130000 DTEND;TZID=America/New_York:20251106T160000 DTSTAMP:20250916T173258Z CREATED:20250916T173258Z LAST-MODIFIED:20250916T173258Z UID:49363-1762347600-1762444800@staging.nahro.org SUMMARY:Excellence in Customer Service DESCRIPTION:Description:\nCustomer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service. \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss! \nObjectives:\nAfter completing this training\, participants will be able to:\n-Recognize elements of communication and how behavior styles impact effective customer service\n-Leverage customer service and satisfaction to improve the fiscal and overall health of your organization\n-Improve skills and competencies related to providing excellent customer service\n-Identify the impact of workplace culture\, policies\, and strategic goals on customer service and satisfaction \n-Identify social media strategies to impact your organizations service and customer satisfaction URL:https://staging.nahro.org/event/excellence-in-customer-service-8/ CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251104T130000 DTEND;TZID=America/New_York:20251105T160000 DTSTAMP:20250916T173119Z CREATED:20250916T173119Z LAST-MODIFIED:20250916T173119Z UID:49361-1762261200-1762358400@staging.nahro.org SUMMARY:HOTMA: Policy Impact and Analysis Workshop DESCRIPTION:Description:\nThis session is designed for housing agency staff who are responsible for developing\, updating\, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization Act (HOTMA) as a whole\, with a focus on understanding the regulatory changes and making informed decisions about agency policies. \nWhile the content is primarily centered on the Housing Choice Voucher (HCV) program\, the principles and decision-making frameworks discussed are broadly applicable across other housing programs such as Public Housing and Project Based Voucher (PBV). \nParticipants will review sample HOTMA-compliance policies and work through real-world scenarios to learn how to interpret the new regulations and apply them thoughtfully within their agency’s operations. The training will help agencies distinguish which HOTMA provisions are mandatory\, which are optional\, and which are still awaiting further HUD guidance. \nThe session will prepare agencies to take immediate action where possible while also positioning themselves to adapt as additional guidance becomes available. Attendees will leave with a clear roadmap for aligning agency policies with HOTMA requirements and maintaining ongoing compliance. \nObjectives:\nAfter completing this course\, participants will be able to:\n-Identify and understand the key components and regulatory requirements of HOTMA.\n-Evaluate current agency policies to determine where updates\, amendments\, or new policies are required under HOTMA.\n-Distinguish between mandatory provisions and discretionary policy choices and assess the potential impacts of each on program operations and compliance.\n-Ensure agency alignment with HOTMA compliance requirements\, including documentation\, implementation timelines\, and HUD expectations.\n-Develop and revise internal policy documents\, such as the Administrative Plan or ACOP\, to implement HOTMA changes and maintain compliance with HUD regulations. URL:https://staging.nahro.org/event/hotma-policy-impact-and-analysis-workshop-4/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251103T130000 DTEND;TZID=America/New_York:20251106T160000 DTSTAMP:20250916T172904Z CREATED:20250916T172904Z LAST-MODIFIED:20250916T172904Z UID:49359-1762174800-1762444800@staging.nahro.org SUMMARY:Fair Housing DESCRIPTION:Description:\nThis training focuses on Fair Housing laws and regulations for Assisted Housing Programs\, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair Housing and then take a deep dive into processes\, program specific requirements\, best practices\, complaints and resolutions\, ADA/504 standards\, and reasonable accommodation requests\, and how to process them. We will review and discuss the impacts of the Violence Against Women Act (VAWA)\, the newest protected classes\, Limited English Proficiency (LEP)\, and other federal provisions\, as well as how to avoid and/or address Fair Housing violations\, voluntary compliance agreements\, and special conditions that may be required by HUD or DOJ. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Understand Fair Housing laws and regulations that affect affordable housing programs\n-Create and maintain processes\, policies\, and procedures to ensure compliance  \n-Identify and eliminate barriers to promote Fair Housing within the ever-changing regulatory environment \n-Anticipate and avoid complaints and compliance issues URL:https://staging.nahro.org/event/fair-housing-11/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251029T130000 DTEND;TZID=America/New_York:20251030T160000 DTSTAMP:20250916T172602Z CREATED:20250916T172602Z LAST-MODIFIED:20250916T172602Z UID:49357-1761742800-1761840000@staging.nahro.org SUMMARY:FSS: A Holistic Approach to Client Engagement DESCRIPTION:Description:\nThis training will encompass client assessment\, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises\, skills and learning. \nWe will focus on building staff skills through education\, developing techniques to apply motivational interviewing and trauma informed care. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Know the regulations and goals of the FSS program\n-Effectively recruit participants\n-Develop techniques to effectively assess clients\n-Identify client barriers and match with appropriate resources\n-Apply motivational interviewing techniques\n-Learn the different goal setting strategies\n-Support clients in setting holistic goals\n-Be able to build successful client relationships\n-Effectively case manage and apply the principles of Trauma Informed care URL:https://staging.nahro.org/event/fss-a-holistic-approach-to-client-engagement-9/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251027T130000 DTEND;TZID=America/New_York:20251030T160000 DTSTAMP:20250916T172248Z CREATED:20250916T172248Z LAST-MODIFIED:20250916T172248Z UID:49355-1761570000-1761840000@staging.nahro.org SUMMARY:PHA Operations for Executive Leaders DESCRIPTION:Description:\nAre you new to affordable housing or looking to build the technical skills you need to lead your agency? \nLeading a housing agency is a challenging and rewarding job but if you’re new to the industry\, changing agencies or promoting from program management\, this class will help you get up to speed so much quicker! \nThis course will assist executive leaders to understand fundamental agency operations\, decisions and systems. You will leave this class knowing how to locate key HUD forms and important dates\, as well as the basics of HUD systems\, budgets\, subsidies\, agency plans\, applications\, waiting lists\, human resources and the impacts of key decisions you’ll be making in your new role. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Locate key HUD forms\, documents and due dates\n-Determine best practices for budget development and presentation and prepare for agency audits\n-Recognize the connections between the Capital Fund Program and the agency planning process\n-Understand and ensure appropriate employee access to key HUD systems\n-Recognize key agency operational plans\, policies and their impacts on your programs\n-Understand key human resources functions and recognize their importance on organizational success URL:https://staging.nahro.org/event/pha-operations-for-executive-leaders-2/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251023T133000 DTEND;TZID=America/New_York:20251023T140000 DTSTAMP:20251020T171845Z CREATED:20241220T192134Z LAST-MODIFIED:20251020T171845Z UID:45397-1761226200-1761228000@staging.nahro.org SUMMARY:Housing Update from Washington | CANCELLED DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-38/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251021T133000 DTEND;TZID=America/New_York:20251023T150000 DTSTAMP:20250916T171931Z CREATED:20250916T171931Z LAST-MODIFIED:20250916T171931Z UID:49353-1761053400-1761231600@staging.nahro.org SUMMARY:Implicit Bias: What is it and Why Does it Matter and Privilege\, Bias\, and Debiasing Systems DESCRIPTION:Description:\nPart 1: Participants will learn how our brains think and the shortcuts it takes to keep us on track. You will be introduced to the concept of implicit and cognitive bias and how it can lead to biased and privileged systems. \nPart 2: Participants will look at how privilege and bias impact design\, implementation\, and choice making in housing and community development programs. After a quick review of the concepts of implicit bias that affect systems of privilege\, there will be an overview of the concepts of privilege\, white privilege (dominant culture privilege)\, and the concept of system debiasing. \nObjectives:\nAfter completing Part 1 of this training\, participants will be able to:\n-Explore how your brain processes information\n-Discover what schemas are and how they impact us\n-Develop a personal understanding of how cognitive biases may create biased systems\n-Recognize how biases impact service delivery and community perception of our agencies and constituents \nAfter completing Part 2 of this training\, participants will be able to:\n-Recognize how stereotypes\, In Group/Out Group\, and other concepts form the base of systems of privilege\n-Recall the many forms of privilege that exist and how privilege is relative\n-Review operations and systems to reduce the impact of dominant culture bias URL:https://staging.nahro.org/event/implicit-bias-what-is-it-and-why-does-it-matter-and-privilege-bias-and-debiasing-systems-4/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251021T130000 DTEND;TZID=America/New_York:20251030T160000 DTSTAMP:20250916T171634Z CREATED:20250916T171634Z LAST-MODIFIED:20250916T171634Z UID:49351-1761051600-1761840000@staging.nahro.org SUMMARY:NSPIRE for Vouchers DESCRIPTION:Description:\nThis training provides a comprehensive overview of the National Standards for the Physical Inspections of Real Estate (NSPIRE) protocols and requirements as they apply to the Housing Choice Voucher (HCV) Program\, including both Tenant-Based Vouchers (TBV) and Project-Based Vouchers (PBV). \nNSPIRE serves as a replacement for the Housing Quality Standards (HQS) creating a unified approach to inspection standards for all HUD-assisted properties. This training will help participants understand the current standards\, prepare for inspections\, and respond to identified deficiencies in alignment with HUD’s requirements. \nParticipants will explore the NSPIRE standards and variances in depth\, including enforcement procedures\, corrective actions\, and inspection administration. The training will cover the rationale behind the shift to NSPIRE\, outline the required timelines for addressing deficiencies\, and provide guidance on conducting inspections in accordance with the updated protocol. Special attention will be given to health and safety considerations\, scoring implications\, and the newly defined conditions that must now be addressed under NSPIRE. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Identify the new inspection requirements and standard.\n-Provide methods to improve the information in the Administrative Plan and manage variations.\n-Obtain a better understanding of inspectable areas and the levels of deficiencies.\n-Understand the conformity with Annual\, Biennial\, or Triennial Standards and Alternative Inspection Methods.\n-Understand the new Updated NSPIRE Checklist\, Standards\, Lead-based Paint Protocol\, and Affirmative Habitability Requirements.\n-Understand foundational information that can be used by all personnel as a guide to the standards and processes. URL:https://staging.nahro.org/event/nspire-for-vouchers-5/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251020T130000 DTEND;TZID=America/New_York:20251024T160000 DTSTAMP:20250916T171411Z CREATED:20250916T171411Z LAST-MODIFIED:20250916T171411Z UID:49349-1760965200-1761321600@staging.nahro.org SUMMARY:Procurement and Contract Management DESCRIPTION:Description:\nMaintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nObjectives:\nAfter completing the training\, participants will be able to:\n-Apply basic procurement requirements to administer a compliant program\n-Conduct fair and competitive procurements\n-Effectively plan for your agency’s procurement and contract needs\n-Understand and comply with Section 3 requirements\n-Identify best practices for documentation and contract filing systems\n-Effectively administer your contracts to ensure your agency maximizes its dollars and resources\n-Provide Tips on How to Ensure Quality Work\n-Provide Tips on How to Timely and Effectively Expend Funds\n-Provide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\n-Provide Tips of How to Effectively Manage Contracts\n-Create an Opportunities to Network URL:https://staging.nahro.org/event/procurement-and-contract-management-8/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251020T130000 DTEND;TZID=America/New_York:20251023T160000 DTSTAMP:20250916T171108Z CREATED:20250916T171108Z LAST-MODIFIED:20250916T171108Z UID:49347-1760965200-1761235200@staging.nahro.org SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes DESCRIPTION:Description:\nThe Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. \nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA. \nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility. \nThis course focuses on the following 3 sections of HOTMA: \nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations \nObjectives:\nAfter completing this training\, participants will be able to:\n-Identify regulatory changes in eligibility and annual income for applicants and participant families\n-Understand where the program has changed\n-Determine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies\n-Update knowledge on what is considered income and what is excluded\n-Identify changes in allowances at initial\, new admission\, interim and annual re-examination\n-Operationalize the phase-in and hardship clauses built within the changes to limit impacts on families\n-Obtain knowledge on when to process interim re-examinations and determine the effective dates.\n-Review the various circumstance with the non-interim reexamination code should be utilized\n-Refresh knowledge on the student rule\n-Pre-emptively celebrate the end of EID which is within 2 years of the final rule\n-Apply the asset limits to your program at new admission and re-examinations\n-Understand and apply the updated Income Limits in Public Housing\n-Uphold the HCV/PH/Multi-family program and regulations to the highest standards\n-Understand the impacts of HOTMA on their program\n-Apply the new HOTMA rules to their program\n-Process interim and annual re-examinations accurately\n-Maintain program compliance URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-7/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251016T133000 DTEND;TZID=America/New_York:20251016T140000 DTSTAMP:20251014T194611Z CREATED:20251014T194611Z LAST-MODIFIED:20251014T194611Z UID:49908-1760621400-1760623200@staging.nahro.org SUMMARY:Special Housing Update from Washington | 2 Weeks In: Government Shutdown Update DESCRIPTION: URL:https://staging.nahro.org/event/special-housing-update-from-washington-2-weeks-in-government-shutdown-update/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251009T133000 DTEND;TZID=America/New_York:20251009T140000 DTSTAMP:20251007T151823Z CREATED:20241220T192055Z LAST-MODIFIED:20251007T151823Z UID:45395-1760016600-1760018400@staging.nahro.org SUMMARY:Housing Update from Washington | HCV Best Practices and Innovations DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-37/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251007T130000 DTEND;TZID=America/New_York:20251016T160000 DTSTAMP:20250916T165730Z CREATED:20250916T165730Z LAST-MODIFIED:20250916T165730Z UID:49340-1759842000-1760630400@staging.nahro.org SUMMARY:NSPIRE for Public Housing DESCRIPTION:Description:\nThis training provides a comprehensive overview of the National Standards for the Physical Inspections of Real Estate (NSPIRE) protocols and requirements as they apply to the Public Housing Program. \nNSPIRE serves as a replacement for the Uniform Physical Condition Standards (USPCS) creating a unified approach to inspection standards for all HUD-assisted properties. This training will help attendees navigate the current standards\, understand the scoring system\, and assess the impact of deficiencies identified during inspections. \nParticipants will explore the 63 NSPIRE standards in detail\, including the categories of deficiencies (life-threatening\, severe\, moderate\, and low)\, their impact on scoring\, and related administrative requirements. The training covers all three inspection areas\, Outside\, Inside\, and Units\, and includes photo examples of actual deficiencies to help clarify expectations and scoring implications. \nWe’ll take a deep dive into the standards\, provide guidance on identifying and addressing high-impact deficiencies\, and share strategies for improving your agency’s Physical Assessment Subsystem (PHAS) scores through effective inspection preparation and response. \nObjectives:\nAfter completing this training\, participants will be able to:\n-Provide a greater understanding of the new inspection requirements and standards.\n-Provide methods to improve the scores of the Public Housing Program.\n-Obtain a better understanding of inspectable areas and the levels of deficiencies.\n-Provide foundation information that can be used by all personnel as a guide to the standards and processes. URL:https://staging.nahro.org/event/nspire-for-public-housing-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251007T130000 DTEND;TZID=America/New_York:20251009T160000 DTSTAMP:20250916T170805Z CREATED:20250916T170733Z LAST-MODIFIED:20250916T170805Z UID:49344-1759842000-1760025600@staging.nahro.org SUMMARY:Commissioners Guide to Monitoring and Oversight DESCRIPTION:Description:\nThis class is perfect for you if you have completed NAHRO’s Commissioners’ Fundamentals or are looking for recertification opportunities. \nTake a deeper dive into the monitoring and oversight functions of housing agencies. You’ll enhance your understanding of agency programs\, policies\, and budgets\, while you learn more about ensuring your agency is on the right track and helping your agency achieve its mission and goals. \nThis course covers the importance of a commissioners’ involvement in strategic planning and the benefits this activity has in shaping the future of the agency and its ability to meet the unique needs of their community. \nJoin us to build your skills and comfort with all those acronyms and complex things going on in your agency. \nObjectives: \nAfter completing this training\, participants will be able to:\n-Explore key financial documents and information.\n-Set a vision and strategies for agency success through strategic planning.\n-Identify the board’s role in policy development.\n-Determine key performance indicators for a variety of housing programs. URL:https://staging.nahro.org/event/commissioners-guide-to-monitoring-oversight-4/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251007T130000 DTEND;TZID=America/New_York:20251008T160000 DTSTAMP:20250916T170130Z CREATED:20250916T170130Z LAST-MODIFIED:20250916T170130Z UID:49342-1759842000-1759939200@staging.nahro.org SUMMARY:The Definitive Guide for New Executive Directors DESCRIPTION:Description:\nBeing new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into the executive director or chief executive officer role. \nParticipants will focus on the role\, responsibilities\, daily operational supervision\, training programs\, and requirements of a new executive leader. This course focuses on the paradigms and strategies critical to successful management and leadership of today’s housing agencies. \nObjectives:\nBy the end of this training\, participants will be able to:\n-Recognize the shift from bureaucracy to business in housing agencies\n-Recall common housing programs and requirements for operation\n-Describe the role and relationships of the Board and the Executive Director\n-Detect and avoid ethical dilemmas and conflicts of interests and learn how to promote ethical work cultures\n-Understand and utilize key federal resources\, programs and assessment systems that are critical to agency operations\n-Review and discuss financial health\, financial reports\, budgeting and auditing principles\n-Identify strategies\, training\, and resources to support the Executive Director in their new role URL:https://staging.nahro.org/event/the-definitive-guide-for-new-executive-directors-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251002T133000 DTEND;TZID=America/New_York:20251002T140000 DTSTAMP:20251002T142832Z CREATED:20251002T142832Z LAST-MODIFIED:20251002T142832Z UID:49624-1759411800-1759413600@staging.nahro.org SUMMARY:Housing Update from Washington | Government Shutdown DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-government-shutdown/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20251001T130000 DTEND;TZID=America/New_York:20251010T160000 DTSTAMP:20250813T185753Z CREATED:20250813T185753Z LAST-MODIFIED:20250813T185753Z UID:48902-1759323600-1760112000@staging.nahro.org SUMMARY:HCV Essentials DESCRIPTION:Description:\nHCV Essentials is an introductory course designed to give participants a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge needed to effectively administer the program and support its mission of assisting low-income families. Participants will explore key topics including program structure\, applicant eligibility\, income and asset verification\, rent calculation\, voucher issuance\, and continued occupancy. \nThe training includes updated definitions and income inclusions/exclusions permitted under HUD’s current HOTMA guidance. Participants will learn how to process cases using today’s requirements\, with a brief overview of future HOTMA changes to reduce surprises down the line. \nThrough hands-on exercises and real-world case studies\, participants will build practical skills in calculating annual and adjusted income\, determining rent\, applying utility allowances\, and completing total tenant payment (TTP) calculations. HCV Essentials prepares participants for certification and equips them with the skills to confidently administer the HCV program whether they’re new to the field or strengthening their foundation. \nPlease note: This course focuses on current processing requirements and does not include training on HOTMA income or asset calculation procedures. For detailed training on HOTMA changes\, including asset limits and income calculations please see our HOTMA In-Depth course. \nObjectives:\nAfter completing this training\, participants will be able to:\nDefine the purpose and primary goals of the Housing Choice Voucher program.\nRecognize key stakeholders and locate resources to remain informed on evolving regulations.\nExplore effective methods for managing applications\, organizing waiting lists and determining initial eligibility.\nManeuver the voucher issuance and leasing process\, including income and rent calculations.\nConduct accurate annual and interim reexaminations to ensure households maintain eligibility and compliance.\nManage program compliance\, including processes for terminations\, informal hearing\, and adherence to regulatory requirements. URL:https://staging.nahro.org/event/hcv-essentials-3/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250928 DTEND;VALUE=DATE:20251001 DTSTAMP:20250801T142035Z CREATED:20250801T142035Z LAST-MODIFIED:20250801T142035Z UID:48814-1759017600-1759276799@staging.nahro.org SUMMARY:2025 National Conference & Exhibition DESCRIPTION: URL:https://staging.nahro.org/event/2025-national-conference-exhibition/ LOCATION:Phoenix Convention Center\, 100 N 3rd Street\, Phoenix\, AZ\, 85004\, United States CATEGORIES:Conferences ATTACH;FMTTYPE=image/png:https://staging.nahro.org/wp-content/uploads/2025/07/2000x830-NatCon.png END:VEVENT END:VCALENDAR