BEGIN:VCALENDAR VERSION:2.0 PRODID:-//The National Association of Housing and Redevelopment Officials (NAHRO) - ECPv6.17.5.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:The National Association of Housing and Redevelopment Officials (NAHRO) X-ORIGINAL-URL:https://staging.nahro.org X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO) REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20251002T133000 DTEND;TZID=America/New_York:20251002T140000 DTSTAMP:20251002T142832Z CREATED:20251002T142832Z LAST-MODIFIED:20251002T142832Z UID:49624-1759411800-1759413600@staging.nahro.org SUMMARY:Housing Update from Washington | Government Shutdown DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-government-shutdown/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250928 DTEND;VALUE=DATE:20251001 DTSTAMP:20250801T142035Z CREATED:20250801T142035Z LAST-MODIFIED:20250801T142035Z UID:48814-1759017600-1759276799@staging.nahro.org SUMMARY:2025 National Conference & Exhibition DESCRIPTION: URL:https://staging.nahro.org/event/2025-national-conference-exhibition/ LOCATION:Phoenix Convention Center\, 100 N 3rd Street\, Phoenix\, AZ\, 85004\, United States CATEGORIES:Conferences ATTACH;FMTTYPE=image/png:https://staging.nahro.org/wp-content/uploads/2025/07/2000x830-NatCon.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250923T130000 DTEND;TZID=America/New_York:20250923T150000 DTSTAMP:20250604T185724Z CREATED:20250604T185724Z LAST-MODIFIED:20250604T185724Z UID:48078-1758632400-1758639600@staging.nahro.org SUMMARY:Housing's Proactive Role in the Opioid Epidemic: Partnership Building for Increasing Services DESCRIPTION:Description\nHousing agencies play a critical role in combating the opioid epidemic. In this session\, you’ll explore the opioid crisis\, learn how to build effective partnerships with healthcare and community agencies\, and develop strategies to increase access to services for residents affected by opioid use disorder. Leave with actionable plans to strengthen your agency’s role in prevention and recovery initiatives. \nObjectives\nAfter completing this training\, participants will be able to:\nDescribe the scope and contributing factors of the opioid epidemic and its impact on housing communities.\nIdentify partnership-building strategies to expand services for individuals affected by opioid use disorder.\nDevelop action steps for implementing service expansion initiatives such as harm reduction and peer supports. URL:https://staging.nahro.org/event/housings-proactive-role-in-the-opioid-epidemic-partnership-building-for-increasing-services/ LOCATION:Virtual CATEGORIES:e-Learning END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250922T130000 DTEND;TZID=America/New_York:20250925T160000 DTSTAMP:20250604T185219Z CREATED:20250604T185219Z LAST-MODIFIED:20250604T185219Z UID:48076-1758546000-1758816000@staging.nahro.org SUMMARY:Executive Management and Leadership DESCRIPTION:Description\nExecutive management and senior leadership positions in organizations can be extremely complex and challenging. Creating a balance between “the work” and “the people” is key to creating a productive and satisfying organizational culture. Together we will explore the impacts of hiring\, accountability\, workplace culture\, policies\, training\, continuous improvement\, supervision\, coaching\, and leadership. Successful executives and managers recognize the need to consistently learn and grow to continually improve their organization’s results. This course contains a capstone activity – a WorkPlan that you will work on throughout the training. Your WorkPlan will allow you to apply the concepts\, principles\, strategies\, and theories you’ve have learned. Completion of the WorkPlan is a requirement to receive credit for the course. This course is an excellent way to prepare for the Certified Management Executive (CME) assessment examination. \nObjectives\nAfter completing this training\, participants will be able to: \nUnderstand the relationship and differences between supervising\, managing\, and leading\, as well as identifying when each is most effective and necessary\nDiscuss and apply a variety of models\, tools\, strategies\, and techniques to enhance leadership skills and build leadership competencies\nDifferentiate the roles of the Executive Director\, senior management\, and the Board when developing the agency’s mission\, vision\, values\, strategic goals\, and ethical norms\nImprove and create paradigms using a proven strategic planning model to significantly improve your organization’s ability to think strategically\, meet its goals\, and improve its operational systems and processes URL:https://staging.nahro.org/event/executive-management-and-leadership-4/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250918T133000 DTEND;TZID=America/New_York:20250918T150000 DTSTAMP:20250813T185158Z CREATED:20250813T185158Z LAST-MODIFIED:20250813T185158Z UID:48900-1758202200-1758207600@staging.nahro.org SUMMARY:Driving Impact: The Board's Role in Executive Director Performance Success DESCRIPTION:Description:\nA high-performing Executive Director is essential to advancing your organization’s mission\, and the board plays a critical role in that success. In this 90-minute interactive course\, board members will gain practical tools and proven frameworks to lead fair\, constructive\, and mission-aligned performance evaluations for Executive Directors (EDs). Participants will explore how to anchor assessments in strategic goals\, apply consistent evaluation processes\, and use data-driven insights to support leadership accountability and development. \nObjectives:\nAfter completing this training\, participants will be able to:\nUnderstanding the board’s governance role in ED performance management.\nUse of a structured evaluation process tied to strategic outcomes.\nApplication of tools like dashboards\, stakeholder feedback collection and evaluation templates.\nConducting fair and evidence-based performance reviews.\nUnderstanding the importance of using a job description and/or performance agreement to anchor evaluations. URL:https://staging.nahro.org/event/driving-impact-the-boards-role-in-executive-director-performance-success/ LOCATION:Virtual CATEGORIES:e-Learning,Professional Development END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250916T130000 DTEND;TZID=America/New_York:20250917T160000 DTSTAMP:20250604T184604Z CREATED:20250604T184604Z LAST-MODIFIED:20250604T184604Z UID:48074-1758027600-1758124800@staging.nahro.org SUMMARY:FSS: A Holistic Approach to Client Engagement DESCRIPTION:Description\nThis training will encompass client assessment\, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises\, skills and learning. \nWe will focus on building staff skills through education\, developing techniques to apply motivational interviewing and trauma informed care. \nObjectives\nAfter completing this training\, participants will be able to: \nKnow the regulations and goals of the FSS program\nEffectively recruit participants\nDevelop techniques to effectively assess clients\nIdentify client barriers and match with appropriate resources\nApply motivational interviewing techniques\nLearn the different goal setting strategies\nSupport clients in setting holistic goals\nBe able to build successful client relationships\nEffectively case manage and apply the principles of Trauma Informed care URL:https://staging.nahro.org/event/fss-a-holistic-approach-to-client-engagement-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250911T133000 DTEND;TZID=America/New_York:20250911T140000 DTSTAMP:20250908T212413Z CREATED:20241220T191957Z LAST-MODIFIED:20250908T212413Z UID:45393-1757597400-1757599200@staging.nahro.org SUMMARY:Housing Update from Washington | Public Housing Operating Fund Changes DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-36/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250909T130000 DTEND;TZID=America/New_York:20250918T170000 DTSTAMP:20250604T184225Z CREATED:20250604T184225Z LAST-MODIFIED:20250604T184225Z UID:48072-1757422800-1758214800@staging.nahro.org SUMMARY:Public Housing Manager (PHM) DESCRIPTION:Description\nThe role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. \nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \nObjectives\nAfter completing this training\, participants will be able to: \nRecognize the primary roles and responsibilities of today’s PHM\nIdentify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\nDiscover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\nManage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\nIdentify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\nEffectively supervise and manage their employees URL:https://staging.nahro.org/event/public-housing-manager-phm-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250908T130000 DTEND;TZID=America/New_York:20250911T160000 DTSTAMP:20250604T183525Z CREATED:20250604T183525Z LAST-MODIFIED:20250604T183525Z UID:48070-1757336400-1757606400@staging.nahro.org SUMMARY:Fair Housing DESCRIPTION:Description\nThis training focuses on Fair Housing laws and regulations for Assisted Housing Programs\, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair Housing and then take a deep dive into processes\, program specific requirements\, best practices\, complaints and resolutions\, ADA/504 standards\, and reasonable accommodation requests\, and how to process them. We will review and discuss the impacts of the Violence Against Women Act (VAWA)\, the newest protected classes\, Limited English Proficiency (LEP)\, and other federal provisions\, as well as how to avoid and/or address Fair Housing violations\, voluntary compliance agreements\, and special conditions that may be required by HUD or DOJ. \nObjectives\nAfter completing this training\, participants will be able to:\nUnderstand Fair Housing laws and regulations that affect affordable housing programs\nCreate and maintain processes\, policies\, and procedures to ensure compliance  \nIdentify and eliminate barriers to promote Fair Housing within the ever-changing regulatory environment \nAnticipate and avoid complaints and compliance issues URL:https://staging.nahro.org/event/fair-housing-10/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250903T130000 DTEND;TZID=America/New_York:20250904T160000 DTSTAMP:20250604T183106Z CREATED:20250604T183106Z LAST-MODIFIED:20250604T183106Z UID:48068-1756904400-1757001600@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Description\nPortability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nObjectives\nAfter completing this training\, participants will be able to:\nLocate the HUD guidance and regulations on portability.\nDetermine who is eligible for portability and the grounds for denial.\nUnderstand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process.\nFamiliarize yourself with the extension policies in housing programs.\nNavigate portability intricacies in diverse housing programs.\nLearn billing processes and absorption intricacies.\nOutline responsibilities and documentation\, emphasizing Form 52665.\nExplore special programs like HCV homeownership\, FSS\, VASH\, etc.\nComprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\nHow portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\nDemonstrate proficiency in housing agency transactions (PIC Codes).\nNavigate portability challenges and address denials adeptly.\nResolve billing issues with other housing agencies.\nUnderstand how administrative fees are determined. URL:https://staging.nahro.org/event/hcv-portability-9/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250828T133000 DTEND;TZID=America/New_York:20250828T140000 DTSTAMP:20250827T140822Z CREATED:20241220T191916Z LAST-MODIFIED:20250827T140822Z UID:45391-1756387800-1756389600@staging.nahro.org SUMMARY:Housing Update from Washington | Shortfall and 2026 FMRs DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-35/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250827T130000 DTEND;TZID=America/New_York:20250828T160000 DTSTAMP:20250514T191848Z CREATED:20250514T191848Z LAST-MODIFIED:20250514T191848Z UID:47917-1756299600-1756396800@staging.nahro.org SUMMARY:Excellence in Customer Service DESCRIPTION:Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service. \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss! \nAfter completing this training\, participants will be able to:\n-Recognize elements of communication and how behavior styles impact effective customer service\n-Leverage customer service and satisfaction to improve the fiscal and overall health of your organization\n-Improve skills and competencies related to providing excellent customer service\n-Identify the impact of workplace culture\, policies\, and strategic goals on customer service and satisfaction \n-Identify social media strategies to impact your organizations service and customer satisfaction URL:https://staging.nahro.org/event/excellence-in-customer-service-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250826T130000 DTEND;TZID=America/New_York:20250904T170000 DTSTAMP:20250604T161347Z CREATED:20250604T161347Z LAST-MODIFIED:20250604T161347Z UID:48066-1756213200-1757005200@staging.nahro.org SUMMARY:Public Housing Occupancy\, Eligibility\, Income\, and Rent Calculation DESCRIPTION:Description\nEmbark on a journey through the Public Housing (PH) program\, a federal initiative supporting over 2.3 million American families—a cornerstone in low-income housing assistance. Join us to delve into program essentials: selection\, occupancy\, eligibility\, income\, and rent calculation. Tailored for new or newer eligibility workers\, this foundational training ensures a comprehensive grasp of regulatory guidance shaping the Public Housing program. \nImmerse yourself in case scenarios and exercises designed to hone your skills\, fostering program compliance\, error reduction\, and HUD findings avoidance in compliance audits. Completion of this training satisfies a requirement for the Specialist of Occupancy-Public Housing or the Specialist of Eligibility and Calculation Certifications. Explore more about these certifications here. Note: A certification-related exam incurs an additional fee. Uncover the intricacies of the Public Housing program with us and leave with newfound confidence in program operations! \nObjectives\nAfter completing this training\, participants will be able to:\nGrasp PH program rules\, policies\, and agency’s Administrative Plan importance. \nView the program from the applicant and participant perspective. \nAccurately determine tenant selection\, occupancy\, eligibility\, rent and utility allowances in accordance with regulations and the Admission and Continued Occupancy Plan (ACOP). \nVerify and determine eligibility\, income and rent for both applicants and participants. \nApply effective tools and strategies for leasing\, inspections\, complying with regulations and the ACOP. \nMaintain compliance with applicable laws including Section 504\, the Fair Housing Act and providing reasonable accommodations. \nComply with federal reporting requirements including the 50058. \nExplore the basics of both the short and long (full) application\, along with what’s required. \nLearn about types of waiting lists and marketing outreach. \nReview the options for local Public Housing preferences. \nDetermine what is needed to place a household on the waiting list or notify an applicant of their ineligibility to be placed on the list. \nDiscover strategies to help you manage effective and efficient waiting lists. URL:https://staging.nahro.org/event/public-housing-occupancy-eligibility-income-and-rent-calculation-2/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250825T130000 DTEND;TZID=America/New_York:20250828T160000 DTSTAMP:20250801T133257Z CREATED:20250801T133257Z LAST-MODIFIED:20250801T133257Z UID:48804-1756126800-1756396800@staging.nahro.org SUMMARY:How to Effectively Manage Your Maintenance Program DESCRIPTION:Description:\nAre you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff\, inspections\, work orders\, inventory or more? If so\, this training is for you. \nRegardless of housing type\, managing staff\, budgets and outcomes is a challenging job. We want to help you successfully manage your maintenance program and meet your agency’s expectations. This training is not specific to any housing program\, or funding source\, instead focusing on key areas and strategies for efficient and effective maintenance operations. \nProactively\, effectively\, and efficiently managing your maintenance program is key to preserving housing assets\, ensuring compliance\, and meeting your organization’s strategic goals\, regardless of program or subsidy type. \nThis training will provide Maintenance Supervisors\, Property Managers\, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs\, ensure preventative maintenance is performed\, manage day-to-day operations\, supervise and train employees\, and create and implement effective maintenance and emergency plans. \nIf you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs\, we recommend you register for the ”Managing Public Housing Maintenance” training\, which will include everything covered in this training along with Public Housing specific information. \nObjectives:\nAfter completing this training\, you’ll be able to: \nAssess your real estate portfolio\, plan for asset replacement and develop a budget and strategies to meet owner goals\nDevelop property level maintenance plans and key performance indicators\nIdentify primary roles and responsibilities of maintenance supervisors and managers\nIdentify the skills necessary for effective maintenance program management\nRecognize and apply strategies for effective employee supervision\nIdentify and prioritize key maintenance functions and recognize their impact on asset preservation\nDemonstrate the ability to assess and prioritize property needs; to develop a plan\, with SMART (specific\, measurable\, achievable\, realistic\, timeframe) goals to effectively manage and maintain high quality housing assets URL:https://staging.nahro.org/event/how-to-effectively-manage-your-maintenance-program-5/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250818T130000 DTEND;TZID=America/New_York:20250821T160000 DTSTAMP:20250604T160457Z CREATED:20250604T160457Z LAST-MODIFIED:20250604T160457Z UID:48064-1755522000-1755792000@staging.nahro.org SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes DESCRIPTION:Description\nThe Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. \nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA. \nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility. \nThis course focuses on the following 3 sections of HOTMA: \nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations\nObjectives\nAfter completing this training\, participants will be able to: \nIdentify regulatory changes in eligibility and annual income for applicants and participant families\nUnderstand where the program has changed\nDetermine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies\nUpdate knowledge on what is considered income and what is excluded\nIdentify changes in allowances at initial\, new admission\, interim and annual re-examination\nOperationalize the phase-in and hardship clauses built within the changes to limit impacts on families\nObtain knowledge on when to process interim re-examinations and determine the effective dates.\nReview the various circumstance with the non-interim reexamination code should be utilized\nRefresh knowledge on the student rule\nPre-emptively celebrate the end of EID which is within 2 years of the final rule\nApply the asset limits to your program at new admission and re-examinations\nUnderstand and apply the updated Income Limits in Public Housing\nUphold the HCV/PH/Multi-family program and regulations to the highest standards\nUnderstand the impacts of HOTMA on their program\nApply the new HOTMA rules to their program\nProcess interim and annual re-examinations accurately\nMaintain program compliance URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250814T133000 DTEND;TZID=America/New_York:20250814T140000 DTSTAMP:20250811T204635Z CREATED:20241220T191834Z LAST-MODIFIED:20250811T204635Z UID:45389-1755178200-1755180000@staging.nahro.org SUMMARY:Housing Update from Washington | Senate FY26 THUD Appropriations Bill DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-34/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250812T133000 DTEND;TZID=America/New_York:20250812T143000 DTSTAMP:20250801T142119Z CREATED:20250801T141614Z LAST-MODIFIED:20250801T142119Z UID:48810-1755005400-1755009000@staging.nahro.org SUMMARY:AI for Small Housing Agencies DESCRIPTION:Join NAHRO on Tuesday\, August 12\, 1:30 – 2:30 p.m. Eastern for a free webinar tailored to small public housing authorities! Led by industry expert Craig Patterson\, CEO of Patterson & Associates Consulting\, LLC\, this session will clarify the differences between Artificial Intelligence (AI) and Intelligent Automation (IA)\, demonstrate how these tools are already improving PHA operations\, and guide you in identifying practical use cases within your agency. You’ll also learn how to avoid common pitfalls and gain a clearer path to developing your own AI readiness strategy. URL:https://staging.nahro.org/event/ai-for-small-housing-agencies/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250811T130000 DTEND;TZID=America/New_York:20250815T170000 DTSTAMP:20250604T155847Z CREATED:20250604T145139Z LAST-MODIFIED:20250604T155847Z UID:48056-1754917200-1755277200@staging.nahro.org SUMMARY:Family Self-Sufficiency DESCRIPTION:Description\nThe Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. \nIn this training we will view the program from all perspectives starting from the regulations that are the foundation of the program and the Action Plan\, which provides the administrative framework for the program. We will explore the program through the lens of a case manager who runs the program\, delving into the role of the program partners\, the supports from the PHA/Agency\, the Program Coordinating Committee\, accounting and the community. \nWe’ll work on our motivational interviewing skills and explore goal setting techniques to \nBuild your interviewing skills and completing the Individual Training and Services Plan (ITSP)\, calculating escrow\, evaluating your programs success and understanding reporting requirements. \nYou will also acquire the skills and knowledge needed to develop and support a compliant\, successful and innovative FSS program. This training is compliant and updated to the recent FSS Final Rule and potential HOTMA impacts. \nObjectives\nAfter completing this training\, participants will be able to: \nImplement best practices in case management techniques\, including identifying individual participant needs\, goal setting and determining when to create the Individual Training and Service Plan (ITSP)\nUnderstand and execute the Contract of Participation\nAssess your FSS Program Action Plan and its required elements\nLearn different marketing techniques and strategies to encourage FSS family participation.\nIdentify strategies to design and develop an FSS program to meet the needs of your participants\nCorrectly execute the FSS Contract of participation and accurately calculate escrow credits\nUnderstand and apply the requirements for graduation and Portability rules\nImportance of program supports and their role: Program Coordinating Committee\, accounting and the community\nUnderstand the requirements of HCV Homeownership and the potential connection to the FSS Program.\nObtain a basic understanding of rent calculation\nAccurately execute FSS Contract of Participation.\nImplement program reporting requirements\nEvaluate your programs success URL:https://staging.nahro.org/event/family-self-sufficiency-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250811T130000 DTEND;TZID=America/New_York:20250815T160000 DTSTAMP:20250514T191602Z CREATED:20250514T191602Z LAST-MODIFIED:20250514T191602Z UID:47914-1754917200-1755273600@staging.nahro.org SUMMARY:Procurement and Contract Management DESCRIPTION:Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nAfter completing this training\, participants will be able to:\n-Apply basic procurement requirements to administer a compliant program\n-Conduct fair and competitive procurements\n-Effectively plan for your agency’s procurement and contract needs\n-Understand and comply with Section 3 requirements\n-Identify best practices for documentation and contract filing systems\n-Effectively administer your contracts to ensure your agency maximizes its dollars and resources\n-Provide Tips on How to Ensure Quality Work\n-Provide Tips on How to Timely and Effectively Expend Funds\n-Provide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\n-Provide Tips of How to Effectively Manage Contracts\n-Create an Opportunities to Network URL:https://staging.nahro.org/event/procurement-and-contract-management-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250804T130000 DTEND;TZID=America/New_York:20250807T160000 DTSTAMP:20250514T190930Z CREATED:20250514T190930Z LAST-MODIFIED:20250514T190930Z UID:47912-1754312400-1754582400@staging.nahro.org SUMMARY:Commissioners' Fundamentals DESCRIPTION:This training will provide you with a strong foundation for your work as a housing commissioner. The commissioner’s role is complex and can be daunting at times. We hope you will join us as we explore the roles and responsibilities of housing commissioners. \nParticipants will also discover that the commissioner role is multi-faceted; commissioners are advocates\, leaders\, team builders and strategists. You’ll also learn the intricacies of board-staff relationships and boundaries\, and review the principles and strategies of board governance\, as well as some of the oversight functions of the board. \nCommissioner Fundamentals is one of two NAHRO courses required to obtain your NAHRO Commissioners Certification. Becoming a NAHRO Certified Commissioner is a great way to show your commitment to becoming a knowledgeable\, engaged and ethical leader in your organization. Ethics for Commissioners is the other course you’ll want to complete to apply for your certification. \nAfter completing this training\, participants will be able to:\n-Identify and understand your role and responsibilities as a commissioner.\n-Understand and apply the principles of board governance.\n-Define the commissioner’s role in agency policies.\n-Describe the commissioner’s role in the oversight and monitoring of agency finances.\n-Explore the boundaries and relationship between commissioners and the Executive Director\n-Establish an ethical workplace environment and set ethical standards for the agency.\n-Advocate for the affordable housing needs in your community URL:https://staging.nahro.org/event/commissioners-fundamentals-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250731T133000 DTEND;TZID=America/New_York:20250731T143000 DTSTAMP:20250728T180313Z CREATED:20241220T191735Z LAST-MODIFIED:20250728T180313Z UID:45387-1753968600-1753972200@staging.nahro.org SUMMARY:Housing Update from Washington | NAHRO "360 Report": Secure Homes\, Strong Communities DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-33/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250729T130000 DTEND;TZID=America/New_York:20250807T170000 DTSTAMP:20250514T190519Z CREATED:20250514T190442Z LAST-MODIFIED:20250514T190519Z UID:47910-1753794000-1754586000@staging.nahro.org SUMMARY:Public Housing Manager (PHM) DESCRIPTION:The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. \nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \nAfter completing this training\, participants will be able to:\n-Recognize the primary roles and responsibilities of today’s PHM\n-Identify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\n-Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\n-Manage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\n-Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\n-Effectively supervise and manage their employees URL:https://staging.nahro.org/event/public-housing-manager-phm-5/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250729T130000 DTEND;TZID=America/New_York:20250731T160000 DTSTAMP:20250604T143248Z CREATED:20250604T143248Z LAST-MODIFIED:20250604T143248Z UID:48054-1753794000-1753977600@staging.nahro.org SUMMARY:Nuts and Bolts of Service Coordination DESCRIPTION:Description:\nThere are many training courses that focus on regulations\, policies\, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities for skill building and here it is! To bridge this gap\, this course has been designed by and for service coordinators including FSS\, ROSS\, Continuum of Care and other service coordination programs to fill this need. \nWe know the skill sets required to build case management or coaching relationships with our program participants are divergently different than those required of other housing authority staff. In this course you will learn case management essentials\, the art of developing community resources and collaborations as well as how to utilize client centered communication techniques in developing a successful relationship with your clients. This will be an interactive training. Be ready to “roll up your sleeves” and “get your hands dirty”. Learn and apply new skills and techniques to manage your service coordination program. \nObjectives:\nAfter completing this training\, participants will be able to:\nBe “People Focused/Client Centered”\nDefine Self Sufficiency utilizing global and local perspectives\nQuantify individual requirements to become Self Sufficient and/or “age in place”\nIdentify your role and limitations in the case management/coaching process\nKnow when to call in the experts and how to find them\nAssess participants’ needs and strengths utilizing Motivational and Strengths Based Interviewing techniques\nIdentify Executive Functioning skill levels of their clients and develop strategies to increase underutilized skills while encouraging use of high functioning skills on obtaining goals\nTurn client assessments into clear concise goals and measurable activities\, as well as monitor and manage goals\nIdentify and coordinate resources and referrals\nKnow when the contract is completed URL:https://staging.nahro.org/event/nuts-and-bolts-of-service-coordination-3/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250722T130000 DTEND;TZID=America/New_York:20250723T160000 DTSTAMP:20250514T190225Z CREATED:20250514T190225Z LAST-MODIFIED:20250514T190225Z UID:47908-1753189200-1753286400@staging.nahro.org SUMMARY:HOTMA: Policy Impact and Analysis Workshop DESCRIPTION:This session is designed for housing agency staff who are responsible for developing\, updating\, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization Act (HOTMA) as a whole\, with a focus on understanding the regulatory changes and making informed decisions about agency policies. \nWhile the content is primarily centered on the Housing Choice Voucher (HCV) program\, the principles and decision-making frameworks discussed are broadly applicable across other housing programs such as Public Housing and Project Based Voucher (PBV). \nParticipants will review sample HOTMA-compliance policies and work through real-world scenarios to learn how to interpret the new regulations and apply them thoughtfully within their agency’s operations. The training will help agencies distinguish which HOTMA provisions are mandatory\, which are optional\, and which are still awaiting further HUD guidance. \nThe session will prepare agencies to take immediate action where possible while also positioning themselves to adapt as additional guidance becomes available. Attendees will leave with a clear roadmap for aligning agency policies with HOTMA requirements and maintaining ongoing compliance. \nAfter completing this course\, participants will be able to:\n-Identify and understand the key components and regulatory requirements of HOTMA.\n-Evaluate current agency policies to determine where updates\, amendments\, or new policies are required under HOTMA.\n-Distinguish between mandatory provisions and discretionary policy choices and assess the potential impacts of each on program operations and compliance.\n-Ensure agency alignment with HOTMA compliance requirements\, including documentation\, implementation timelines\, and HUD expectations.\n-Develop and revise internal policy documents\, such as the Administrative Plan or ACOP\, to implement HOTMA changes and maintain compliance with HUD regulations. URL:https://staging.nahro.org/event/hotma-policy-impact-and-analysis-workshop-3/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250717 DTEND;VALUE=DATE:20250719 DTSTAMP:20250321T192209Z CREATED:20250321T192209Z LAST-MODIFIED:20250321T192209Z UID:47152-1752710400-1752883199@staging.nahro.org SUMMARY:2025 Summer Symposium DESCRIPTION: URL:https://staging.nahro.org/event/2025-summer-symposium/ CATEGORIES:Conferences ATTACH;FMTTYPE=image/png:https://staging.nahro.org/wp-content/uploads/2025/03/16x9-SS25-No-Text.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250708T130000 DTEND;TZID=America/New_York:20250709T160000 DTSTAMP:20250514T185427Z CREATED:20250514T185427Z LAST-MODIFIED:20250514T185427Z UID:47904-1751979600-1752076800@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nAfter completing this training\, participants will be able to:\n-Locate the HUD guidance and regulations on portability.\n-Determine who is eligible for portability and the grounds for denial.\n-Understand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process.\n-Familiarize yourself with the extension policies in housing programs.\n-Navigate portability intricacies in diverse housing programs.\n-Learn billing processes and absorption intricacies.\n-Outline responsibilities and documentation\, emphasizing Form 52665.\n-Explore special programs like HCV homeownership\, FSS\, VASH\, etc.\n-Comprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\n-How portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\n-Demonstrate proficiency in housing agency transactions (PIC Codes).\n-Navigate portability challenges and address denials adeptly.\n-Resolve billing issues with other housing agencies.\n-Understand how administrative fees are determined. URL:https://staging.nahro.org/event/hcv-portability-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250703T133000 DTEND;TZID=America/New_York:20250703T140000 DTSTAMP:20250630T211731Z CREATED:20241220T191657Z LAST-MODIFIED:20250630T211731Z UID:45385-1751549400-1751551200@staging.nahro.org SUMMARY:Housing Update from Washington | HUD Updates: EHVs\, HOTMA\, and More! DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-32/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250623T130000 DTEND;TZID=America/New_York:20250627T160000 DTSTAMP:20250514T184638Z CREATED:20250514T184638Z LAST-MODIFIED:20250514T184638Z UID:47900-1750683600-1751040000@staging.nahro.org SUMMARY:Procurement and Contract Management DESCRIPTION:Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nAfter completing this training\, participants will be able to:\n-Apply basic procurement requirements to administer a compliant program\n-Conduct fair and competitive procurements\n-Effectively plan for your agency’s procurement and contract needs\n-Understand and comply with Section 3 requirements\n-Identify best practices for documentation and contract filing systems\n-Effectively administer your contracts to ensure your agency maximizes its dollars and resources\n-Provide Tips on How to Ensure Quality Work\n-Provide Tips on How to Timely and Effectively Expend Funds\n-Provide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\n-Provide Tips of How to Effectively Manage Contracts\n-Create an Opportunities to Network URL:https://staging.nahro.org/event/procurement-and-contract-management-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250623T130000 DTEND;TZID=America/New_York:20250626T160000 DTSTAMP:20250514T184843Z CREATED:20250514T184843Z LAST-MODIFIED:20250514T184843Z UID:47902-1750683600-1750953600@staging.nahro.org SUMMARY:How to Effectively Manage Your Maintenance Program DESCRIPTION:Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff\, inspections\, work orders\, inventory or more? If so\, this training is for you. \nRegardless of housing type\, managing staff\, budgets and outcomes is a challenging job. We want to help you successfully manage your maintenance program and meet your agency’s expectations. This training is not specific to any housing program\, or funding source\, instead focusing on key areas and strategies for efficient and effective maintenance operations. \nProactively\, effectively\, and efficiently managing your maintenance program is key to preserving housing assets\, ensuring compliance\, and meeting your organization’s strategic goals\, regardless of program or subsidy type. \nThis training will provide Maintenance Supervisors\, Property Managers\, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs\, ensure preventative maintenance is performed\, manage day-to-day operations\, supervise and train employees\, and create and implement effective maintenance and emergency plans. \nIf you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs\, we recommend you register for the ”Managing Public Housing Maintenance” training\, which will include everything covered in this training along with Public Housing specific information. \nAfter completing this training\, you’ll be able to:\n-Assess your real estate portfolio\, plan for asset replacement and develop a budget and strategies to meet owner goals\n-Develop property level maintenance plans and key performance indicators\n-Identify primary roles and responsibilities of maintenance supervisors and managers\n-Identify the skills necessary for effective maintenance program management\n-Recognize and apply strategies for effective employee supervision\n-Identify and prioritize key maintenance functions and recognize their impact on asset preservation\n-Demonstrate the ability to assess and prioritize property needs; to develop a plan\, with SMART (specific\, measurable\, achievable\, realistic\, timeframe) goals to effectively manage and maintain high quality housing assets URL:https://staging.nahro.org/event/how-to-effectively-manage-your-maintenance-program-4/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250609T130000 DTEND;TZID=America/New_York:20250610T160000 DTSTAMP:20250514T184409Z CREATED:20250514T184409Z LAST-MODIFIED:20250514T184409Z UID:47898-1749474000-1749571200@staging.nahro.org SUMMARY:FSS: A Holistic Approach to Client Engagement DESCRIPTION:This training will encompass client assessment\, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises\, skills and learning. \nWe will focus on building staff skills through education\, developing techniques to apply motivational interviewing and trauma informed care. \nAfter completing this training\, participants will be able to:\n-Know the regulations and goals of the FSS program\n-Effectively recruit participants\n-Develop techniques to effectively assess clients\n-Identify client barriers and match with appropriate resources\n-Apply motivational interviewing techniques\n-Learn the different goal setting strategies\n-Support clients in setting holistic goals\n-Be able to build successful client relationships\n-Effectively case manage and apply the principles of Trauma Informed care URL:https://staging.nahro.org/event/fss-a-holistic-approach-to-client-engagement-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT END:VCALENDAR