BEGIN:VCALENDAR VERSION:2.0 PRODID:-//The National Association of Housing and Redevelopment Officials (NAHRO) - ECPv6.17.5.1//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:The National Association of Housing and Redevelopment Officials (NAHRO) X-ORIGINAL-URL:https://staging.nahro.org X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO) REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20260308T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20261101T060000 END:STANDARD END:VTIMEZONE BEGIN:VTIMEZONE TZID:America/Los_Angeles BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20240310T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20241103T090000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20250309T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20251102T090000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0800 TZOFFSETTO:-0700 TZNAME:PDT DTSTART:20260308T100000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0700 TZOFFSETTO:-0800 TZNAME:PST DTSTART:20261101T090000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20250828T133000 DTEND;TZID=America/New_York:20250828T140000 DTSTAMP:20250827T140822Z CREATED:20241220T191916Z LAST-MODIFIED:20250827T140822Z UID:45391-1756387800-1756389600@staging.nahro.org SUMMARY:Housing Update from Washington | Shortfall and 2026 FMRs DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-35/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250827T130000 DTEND;TZID=America/New_York:20250828T160000 DTSTAMP:20250514T191848Z CREATED:20250514T191848Z LAST-MODIFIED:20250514T191848Z UID:47917-1756299600-1756396800@staging.nahro.org SUMMARY:Excellence in Customer Service DESCRIPTION:Customer service is a primary factor in whether an agency or business meets its strategic goals and embodies its mission. Effective communication improves relationships and satisfaction with clients\, but also improves workplace morale\, culture and agency outcomes. This training focuses on a paradigm shift in customer service in the housing industry and provides the skills and tools necessary to dramatically enhance how your organization provides customer service. \nMany industries\, including affordable and low-income housing programs\, are transforming their vision\, mission\, and goals to include a renewed emphasis on improving and enhancing the customer experience. This is one training you do not want to miss! \nAfter completing this training\, participants will be able to:\n-Recognize elements of communication and how behavior styles impact effective customer service\n-Leverage customer service and satisfaction to improve the fiscal and overall health of your organization\n-Improve skills and competencies related to providing excellent customer service\n-Identify the impact of workplace culture\, policies\, and strategic goals on customer service and satisfaction \n-Identify social media strategies to impact your organizations service and customer satisfaction URL:https://staging.nahro.org/event/excellence-in-customer-service-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250825T130000 DTEND;TZID=America/New_York:20250828T160000 DTSTAMP:20250801T133257Z CREATED:20250801T133257Z LAST-MODIFIED:20250801T133257Z UID:48804-1756126800-1756396800@staging.nahro.org SUMMARY:How to Effectively Manage Your Maintenance Program DESCRIPTION:Description:\nAre you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff\, inspections\, work orders\, inventory or more? If so\, this training is for you. \nRegardless of housing type\, managing staff\, budgets and outcomes is a challenging job. We want to help you successfully manage your maintenance program and meet your agency’s expectations. This training is not specific to any housing program\, or funding source\, instead focusing on key areas and strategies for efficient and effective maintenance operations. \nProactively\, effectively\, and efficiently managing your maintenance program is key to preserving housing assets\, ensuring compliance\, and meeting your organization’s strategic goals\, regardless of program or subsidy type. \nThis training will provide Maintenance Supervisors\, Property Managers\, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs\, ensure preventative maintenance is performed\, manage day-to-day operations\, supervise and train employees\, and create and implement effective maintenance and emergency plans. \nIf you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs\, we recommend you register for the ”Managing Public Housing Maintenance” training\, which will include everything covered in this training along with Public Housing specific information. \nObjectives:\nAfter completing this training\, you’ll be able to: \nAssess your real estate portfolio\, plan for asset replacement and develop a budget and strategies to meet owner goals\nDevelop property level maintenance plans and key performance indicators\nIdentify primary roles and responsibilities of maintenance supervisors and managers\nIdentify the skills necessary for effective maintenance program management\nRecognize and apply strategies for effective employee supervision\nIdentify and prioritize key maintenance functions and recognize their impact on asset preservation\nDemonstrate the ability to assess and prioritize property needs; to develop a plan\, with SMART (specific\, measurable\, achievable\, realistic\, timeframe) goals to effectively manage and maintain high quality housing assets URL:https://staging.nahro.org/event/how-to-effectively-manage-your-maintenance-program-5/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250818T130000 DTEND;TZID=America/New_York:20250821T160000 DTSTAMP:20250604T160457Z CREATED:20250604T160457Z LAST-MODIFIED:20250604T160457Z UID:48064-1755522000-1755792000@staging.nahro.org SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes DESCRIPTION:Description\nThe Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. \nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA. \nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility. \nThis course focuses on the following 3 sections of HOTMA: \nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations\nObjectives\nAfter completing this training\, participants will be able to: \nIdentify regulatory changes in eligibility and annual income for applicants and participant families\nUnderstand where the program has changed\nDetermine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies\nUpdate knowledge on what is considered income and what is excluded\nIdentify changes in allowances at initial\, new admission\, interim and annual re-examination\nOperationalize the phase-in and hardship clauses built within the changes to limit impacts on families\nObtain knowledge on when to process interim re-examinations and determine the effective dates.\nReview the various circumstance with the non-interim reexamination code should be utilized\nRefresh knowledge on the student rule\nPre-emptively celebrate the end of EID which is within 2 years of the final rule\nApply the asset limits to your program at new admission and re-examinations\nUnderstand and apply the updated Income Limits in Public Housing\nUphold the HCV/PH/Multi-family program and regulations to the highest standards\nUnderstand the impacts of HOTMA on their program\nApply the new HOTMA rules to their program\nProcess interim and annual re-examinations accurately\nMaintain program compliance URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250814T133000 DTEND;TZID=America/New_York:20250814T140000 DTSTAMP:20250811T204635Z CREATED:20241220T191834Z LAST-MODIFIED:20250811T204635Z UID:45389-1755178200-1755180000@staging.nahro.org SUMMARY:Housing Update from Washington | Senate FY26 THUD Appropriations Bill DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-34/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250812T133000 DTEND;TZID=America/New_York:20250812T143000 DTSTAMP:20250801T142119Z CREATED:20250801T141614Z LAST-MODIFIED:20250801T142119Z UID:48810-1755005400-1755009000@staging.nahro.org SUMMARY:AI for Small Housing Agencies DESCRIPTION:Join NAHRO on Tuesday\, August 12\, 1:30 – 2:30 p.m. Eastern for a free webinar tailored to small public housing authorities! Led by industry expert Craig Patterson\, CEO of Patterson & Associates Consulting\, LLC\, this session will clarify the differences between Artificial Intelligence (AI) and Intelligent Automation (IA)\, demonstrate how these tools are already improving PHA operations\, and guide you in identifying practical use cases within your agency. You’ll also learn how to avoid common pitfalls and gain a clearer path to developing your own AI readiness strategy. URL:https://staging.nahro.org/event/ai-for-small-housing-agencies/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250811T130000 DTEND;TZID=America/New_York:20250815T170000 DTSTAMP:20250604T155847Z CREATED:20250604T145139Z LAST-MODIFIED:20250604T155847Z UID:48056-1754917200-1755277200@staging.nahro.org SUMMARY:Family Self-Sufficiency DESCRIPTION:Description\nThe Family Self Sufficiency (FSS) program is an amazing program designed to enable PHA participants to achieve economic independence by leveraging public and private resources. \nIn this training we will view the program from all perspectives starting from the regulations that are the foundation of the program and the Action Plan\, which provides the administrative framework for the program. We will explore the program through the lens of a case manager who runs the program\, delving into the role of the program partners\, the supports from the PHA/Agency\, the Program Coordinating Committee\, accounting and the community. \nWe’ll work on our motivational interviewing skills and explore goal setting techniques to \nBuild your interviewing skills and completing the Individual Training and Services Plan (ITSP)\, calculating escrow\, evaluating your programs success and understanding reporting requirements. \nYou will also acquire the skills and knowledge needed to develop and support a compliant\, successful and innovative FSS program. This training is compliant and updated to the recent FSS Final Rule and potential HOTMA impacts. \nObjectives\nAfter completing this training\, participants will be able to: \nImplement best practices in case management techniques\, including identifying individual participant needs\, goal setting and determining when to create the Individual Training and Service Plan (ITSP)\nUnderstand and execute the Contract of Participation\nAssess your FSS Program Action Plan and its required elements\nLearn different marketing techniques and strategies to encourage FSS family participation.\nIdentify strategies to design and develop an FSS program to meet the needs of your participants\nCorrectly execute the FSS Contract of participation and accurately calculate escrow credits\nUnderstand and apply the requirements for graduation and Portability rules\nImportance of program supports and their role: Program Coordinating Committee\, accounting and the community\nUnderstand the requirements of HCV Homeownership and the potential connection to the FSS Program.\nObtain a basic understanding of rent calculation\nAccurately execute FSS Contract of Participation.\nImplement program reporting requirements\nEvaluate your programs success URL:https://staging.nahro.org/event/family-self-sufficiency-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250811T130000 DTEND;TZID=America/New_York:20250815T160000 DTSTAMP:20250514T191602Z CREATED:20250514T191602Z LAST-MODIFIED:20250514T191602Z UID:47914-1754917200-1755273600@staging.nahro.org SUMMARY:Procurement and Contract Management DESCRIPTION:Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nAfter completing this training\, participants will be able to:\n-Apply basic procurement requirements to administer a compliant program\n-Conduct fair and competitive procurements\n-Effectively plan for your agency’s procurement and contract needs\n-Understand and comply with Section 3 requirements\n-Identify best practices for documentation and contract filing systems\n-Effectively administer your contracts to ensure your agency maximizes its dollars and resources\n-Provide Tips on How to Ensure Quality Work\n-Provide Tips on How to Timely and Effectively Expend Funds\n-Provide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\n-Provide Tips of How to Effectively Manage Contracts\n-Create an Opportunities to Network URL:https://staging.nahro.org/event/procurement-and-contract-management-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250804T130000 DTEND;TZID=America/New_York:20250807T160000 DTSTAMP:20250514T190930Z CREATED:20250514T190930Z LAST-MODIFIED:20250514T190930Z UID:47912-1754312400-1754582400@staging.nahro.org SUMMARY:Commissioners' Fundamentals DESCRIPTION:This training will provide you with a strong foundation for your work as a housing commissioner. The commissioner’s role is complex and can be daunting at times. We hope you will join us as we explore the roles and responsibilities of housing commissioners. \nParticipants will also discover that the commissioner role is multi-faceted; commissioners are advocates\, leaders\, team builders and strategists. You’ll also learn the intricacies of board-staff relationships and boundaries\, and review the principles and strategies of board governance\, as well as some of the oversight functions of the board. \nCommissioner Fundamentals is one of two NAHRO courses required to obtain your NAHRO Commissioners Certification. Becoming a NAHRO Certified Commissioner is a great way to show your commitment to becoming a knowledgeable\, engaged and ethical leader in your organization. Ethics for Commissioners is the other course you’ll want to complete to apply for your certification. \nAfter completing this training\, participants will be able to:\n-Identify and understand your role and responsibilities as a commissioner.\n-Understand and apply the principles of board governance.\n-Define the commissioner’s role in agency policies.\n-Describe the commissioner’s role in the oversight and monitoring of agency finances.\n-Explore the boundaries and relationship between commissioners and the Executive Director\n-Establish an ethical workplace environment and set ethical standards for the agency.\n-Advocate for the affordable housing needs in your community URL:https://staging.nahro.org/event/commissioners-fundamentals-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250731T133000 DTEND;TZID=America/New_York:20250731T143000 DTSTAMP:20250728T180313Z CREATED:20241220T191735Z LAST-MODIFIED:20250728T180313Z UID:45387-1753968600-1753972200@staging.nahro.org SUMMARY:Housing Update from Washington | NAHRO "360 Report": Secure Homes\, Strong Communities DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-33/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250729T130000 DTEND;TZID=America/New_York:20250807T170000 DTSTAMP:20250514T190519Z CREATED:20250514T190442Z LAST-MODIFIED:20250514T190519Z UID:47910-1753794000-1754586000@staging.nahro.org SUMMARY:Public Housing Manager (PHM) DESCRIPTION:The role of the Public Housing Manager (PHM) is complex and challenging. The asset management model added new levels of responsibility and accountability for asset and property managers. \nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management. Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \nAfter completing this training\, participants will be able to:\n-Recognize the primary roles and responsibilities of today’s PHM\n-Identify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\n-Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\n-Manage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\n-Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\n-Effectively supervise and manage their employees URL:https://staging.nahro.org/event/public-housing-manager-phm-5/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250729T130000 DTEND;TZID=America/New_York:20250731T160000 DTSTAMP:20250604T143248Z CREATED:20250604T143248Z LAST-MODIFIED:20250604T143248Z UID:48054-1753794000-1753977600@staging.nahro.org SUMMARY:Nuts and Bolts of Service Coordination DESCRIPTION:Description:\nThere are many training courses that focus on regulations\, policies\, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities for skill building and here it is! To bridge this gap\, this course has been designed by and for service coordinators including FSS\, ROSS\, Continuum of Care and other service coordination programs to fill this need. \nWe know the skill sets required to build case management or coaching relationships with our program participants are divergently different than those required of other housing authority staff. In this course you will learn case management essentials\, the art of developing community resources and collaborations as well as how to utilize client centered communication techniques in developing a successful relationship with your clients. This will be an interactive training. Be ready to “roll up your sleeves” and “get your hands dirty”. Learn and apply new skills and techniques to manage your service coordination program. \nObjectives:\nAfter completing this training\, participants will be able to:\nBe “People Focused/Client Centered”\nDefine Self Sufficiency utilizing global and local perspectives\nQuantify individual requirements to become Self Sufficient and/or “age in place”\nIdentify your role and limitations in the case management/coaching process\nKnow when to call in the experts and how to find them\nAssess participants’ needs and strengths utilizing Motivational and Strengths Based Interviewing techniques\nIdentify Executive Functioning skill levels of their clients and develop strategies to increase underutilized skills while encouraging use of high functioning skills on obtaining goals\nTurn client assessments into clear concise goals and measurable activities\, as well as monitor and manage goals\nIdentify and coordinate resources and referrals\nKnow when the contract is completed URL:https://staging.nahro.org/event/nuts-and-bolts-of-service-coordination-3/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250722T130000 DTEND;TZID=America/New_York:20250723T160000 DTSTAMP:20250514T190225Z CREATED:20250514T190225Z LAST-MODIFIED:20250514T190225Z UID:47908-1753189200-1753286400@staging.nahro.org SUMMARY:HOTMA: Policy Impact and Analysis Workshop DESCRIPTION:This session is designed for housing agency staff who are responsible for developing\, updating\, and implementing program policies. It provides a high-level overview of the Housing Opportunity Through Modernization Act (HOTMA) as a whole\, with a focus on understanding the regulatory changes and making informed decisions about agency policies. \nWhile the content is primarily centered on the Housing Choice Voucher (HCV) program\, the principles and decision-making frameworks discussed are broadly applicable across other housing programs such as Public Housing and Project Based Voucher (PBV). \nParticipants will review sample HOTMA-compliance policies and work through real-world scenarios to learn how to interpret the new regulations and apply them thoughtfully within their agency’s operations. The training will help agencies distinguish which HOTMA provisions are mandatory\, which are optional\, and which are still awaiting further HUD guidance. \nThe session will prepare agencies to take immediate action where possible while also positioning themselves to adapt as additional guidance becomes available. Attendees will leave with a clear roadmap for aligning agency policies with HOTMA requirements and maintaining ongoing compliance. \nAfter completing this course\, participants will be able to:\n-Identify and understand the key components and regulatory requirements of HOTMA.\n-Evaluate current agency policies to determine where updates\, amendments\, or new policies are required under HOTMA.\n-Distinguish between mandatory provisions and discretionary policy choices and assess the potential impacts of each on program operations and compliance.\n-Ensure agency alignment with HOTMA compliance requirements\, including documentation\, implementation timelines\, and HUD expectations.\n-Develop and revise internal policy documents\, such as the Administrative Plan or ACOP\, to implement HOTMA changes and maintain compliance with HUD regulations. URL:https://staging.nahro.org/event/hotma-policy-impact-and-analysis-workshop-3/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;VALUE=DATE:20250717 DTEND;VALUE=DATE:20250719 DTSTAMP:20250321T192209Z CREATED:20250321T192209Z LAST-MODIFIED:20250321T192209Z UID:47152-1752710400-1752883199@staging.nahro.org SUMMARY:2025 Summer Symposium DESCRIPTION: URL:https://staging.nahro.org/event/2025-summer-symposium/ CATEGORIES:Conferences ATTACH;FMTTYPE=image/png:https://staging.nahro.org/wp-content/uploads/2025/03/16x9-SS25-No-Text.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250708T130000 DTEND;TZID=America/New_York:20250709T160000 DTSTAMP:20250514T185427Z CREATED:20250514T185427Z LAST-MODIFIED:20250514T185427Z UID:47904-1751979600-1752076800@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nAfter completing this training\, participants will be able to:\n-Locate the HUD guidance and regulations on portability.\n-Determine who is eligible for portability and the grounds for denial.\n-Understand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process.\n-Familiarize yourself with the extension policies in housing programs.\n-Navigate portability intricacies in diverse housing programs.\n-Learn billing processes and absorption intricacies.\n-Outline responsibilities and documentation\, emphasizing Form 52665.\n-Explore special programs like HCV homeownership\, FSS\, VASH\, etc.\n-Comprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\n-How portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\n-Demonstrate proficiency in housing agency transactions (PIC Codes).\n-Navigate portability challenges and address denials adeptly.\n-Resolve billing issues with other housing agencies.\n-Understand how administrative fees are determined. URL:https://staging.nahro.org/event/hcv-portability-8/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250703T133000 DTEND;TZID=America/New_York:20250703T140000 DTSTAMP:20250630T211731Z CREATED:20241220T191657Z LAST-MODIFIED:20250630T211731Z UID:45385-1751549400-1751551200@staging.nahro.org SUMMARY:Housing Update from Washington | HUD Updates: EHVs\, HOTMA\, and More! DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-32/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250623T130000 DTEND;TZID=America/New_York:20250627T160000 DTSTAMP:20250514T184638Z CREATED:20250514T184638Z LAST-MODIFIED:20250514T184638Z UID:47900-1750683600-1751040000@staging.nahro.org SUMMARY:Procurement and Contract Management DESCRIPTION:Maintaining a procurement program that complies state law and federal regulations can be challenging. It requires an understanding of the regulations\, laws and agency policies as well how to manage contracts awarded by the agency. This training will cover procurement standards\, methods of procurement\, HUD required regulatory documents\, types of contracts\, roles and responsibilities of the contracting officer\, procurements that require HUD approval\, documenting procurement actions\, price and cost analysis\, Section 3 as well as doing business with MBE\, WBE\, and Resident Owned Businesses. Procurement and contracts can be high-risk areas for your agency. This training will help you ensure your procurement efforts and contracts are effective\, competitive and compliant. \nAfter completing this training\, participants will be able to:\n-Apply basic procurement requirements to administer a compliant program\n-Conduct fair and competitive procurements\n-Effectively plan for your agency’s procurement and contract needs\n-Understand and comply with Section 3 requirements\n-Identify best practices for documentation and contract filing systems\n-Effectively administer your contracts to ensure your agency maximizes its dollars and resources\n-Provide Tips on How to Ensure Quality Work\n-Provide Tips on How to Timely and Effectively Expend Funds\n-Provide Tips on How to Prepare Plans and Specs That Meet the Needs of the PHA\n-Provide Tips of How to Effectively Manage Contracts\n-Create an Opportunities to Network URL:https://staging.nahro.org/event/procurement-and-contract-management-6/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250623T130000 DTEND;TZID=America/New_York:20250626T160000 DTSTAMP:20250514T184843Z CREATED:20250514T184843Z LAST-MODIFIED:20250514T184843Z UID:47902-1750683600-1750953600@staging.nahro.org SUMMARY:How to Effectively Manage Your Maintenance Program DESCRIPTION:Are you responsible for maintaining and preserving affordable housing or managing a maintenance program? Do you manage maintenance staff\, inspections\, work orders\, inventory or more? If so\, this training is for you. \nRegardless of housing type\, managing staff\, budgets and outcomes is a challenging job. We want to help you successfully manage your maintenance program and meet your agency’s expectations. This training is not specific to any housing program\, or funding source\, instead focusing on key areas and strategies for efficient and effective maintenance operations. \nProactively\, effectively\, and efficiently managing your maintenance program is key to preserving housing assets\, ensuring compliance\, and meeting your organization’s strategic goals\, regardless of program or subsidy type. \nThis training will provide Maintenance Supervisors\, Property Managers\, Lead Maintenance Technicians and other key staff with the essential knowledge and skills to identify property goals and needs\, ensure preventative maintenance is performed\, manage day-to-day operations\, supervise and train employees\, and create and implement effective maintenance and emergency plans. \nIf you manage a maintenance program for Public Housing or a mix of Public Housing and other housing programs\, we recommend you register for the ”Managing Public Housing Maintenance” training\, which will include everything covered in this training along with Public Housing specific information. \nAfter completing this training\, you’ll be able to:\n-Assess your real estate portfolio\, plan for asset replacement and develop a budget and strategies to meet owner goals\n-Develop property level maintenance plans and key performance indicators\n-Identify primary roles and responsibilities of maintenance supervisors and managers\n-Identify the skills necessary for effective maintenance program management\n-Recognize and apply strategies for effective employee supervision\n-Identify and prioritize key maintenance functions and recognize their impact on asset preservation\n-Demonstrate the ability to assess and prioritize property needs; to develop a plan\, with SMART (specific\, measurable\, achievable\, realistic\, timeframe) goals to effectively manage and maintain high quality housing assets URL:https://staging.nahro.org/event/how-to-effectively-manage-your-maintenance-program-4/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250609T130000 DTEND;TZID=America/New_York:20250610T160000 DTSTAMP:20250514T184409Z CREATED:20250514T184409Z LAST-MODIFIED:20250514T184409Z UID:47898-1749474000-1749571200@staging.nahro.org SUMMARY:FSS: A Holistic Approach to Client Engagement DESCRIPTION:This training will encompass client assessment\, goal setting and effective case management. Exploring various models to setting goals with participants and effectively creating and laying them out in the Individual Training and Services Plan. We will discuss strategies to effectively engaging with participants through active listening exercises\, skills and learning. \nWe will focus on building staff skills through education\, developing techniques to apply motivational interviewing and trauma informed care. \nAfter completing this training\, participants will be able to:\n-Know the regulations and goals of the FSS program\n-Effectively recruit participants\n-Develop techniques to effectively assess clients\n-Identify client barriers and match with appropriate resources\n-Apply motivational interviewing techniques\n-Learn the different goal setting strategies\n-Support clients in setting holistic goals\n-Be able to build successful client relationships\n-Effectively case manage and apply the principles of Trauma Informed care URL:https://staging.nahro.org/event/fss-a-holistic-approach-to-client-engagement-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250605T133000 DTEND;TZID=America/New_York:20250605T140000 DTSTAMP:20250602T204919Z CREATED:20241220T191449Z LAST-MODIFIED:20250602T204919Z UID:45383-1749130200-1749132000@staging.nahro.org SUMMARY:Housing Update from Washington | In Depth: President's FY26 Budget Proposal DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-31/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250603T130000 DTEND;TZID=America/New_York:20250605T160000 DTSTAMP:20250514T183928Z CREATED:20250514T183928Z LAST-MODIFIED:20250514T183928Z UID:47896-1748955600-1749139200@staging.nahro.org SUMMARY:The Definitive Guide for New Executive Directors DESCRIPTION:Being new to an agency is daunting. Join us for a training specifically designed to support new executive leaders in housing agencies and for those who have recently transitioned into the executive director or chief executive officer role. \nParticipants will focus on the role\, responsibilities\, daily operational supervision\, training programs\, and requirements of a new executive leader. This course focuses on the paradigms and strategies critical to successful management and leadership of today’s housing agencies. \nBy the end of this training\, participants will be able to:\n-Recognize the shift from bureaucracy to business in housing agencies\n-Recall common housing programs and requirements for operation\n-Describe the role and relationships of the Board and the Executive Director\n-Detect and avoid ethical dilemmas and conflicts of interests and learn how to promote ethical work cultures\n-Understand and utilize key federal resources\, programs and assessment systems that are critical to agency operations\n-Review and discuss financial health\, financial reports\, budgeting and auditing principles\n-Identify strategies\, training\, and resources to support the Executive Director in their new role URL:https://staging.nahro.org/event/the-definitive-guide-for-new-executive-directors-7/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250602T130000 DTEND;TZID=America/New_York:20250606T170000 DTSTAMP:20250514T183218Z CREATED:20250514T183218Z LAST-MODIFIED:20250514T183218Z UID:47892-1748869200-1749229200@staging.nahro.org SUMMARY:NSPIRE for Vouchers DESCRIPTION:This program is designed for the Housing Choice Voucher Program that is now required to implement the new inspection program known as National Standards for the Physical Inspections of Real Estate (NSPIRE). This is not the Public Housing programs course. \nHUD has begun a complete review and revamp of the Real Estate Assessment Center (REAC) inspection protocols for HCV and other assisted housing programs. This training will help attendees understand the new standards\, the scoring system and the impact of the deficiencies identified during the inspection. Agencies are completely transitioning from HQS to NSPIRE and need to start preparing for the implementation of NSPIRE. \nDuring this training\, participants will learn about the new NSPIRE protocol\, including the new 63 standards\, types of deficiencies\, impact on the scoring\, and administration. The training will include photos of actual deficiencies so individuals will understand the new criteria\, and the differences between life-threatening\, severe\, moderate and low. The 3 areas of inspection will be covered – Outside\, inside\, and unit. \nGet your agency ready for implementing the new protocol — We will take you deep into the standards\, the impact of each deficiency\, and provide methods to focus on and correct life-threatening and severe conditions to improve an agency’s scores. \nAfter completing this training\, participants will be able to:\n-Identify the new inspection requirements and standards\n-Provide methods to improve the information in the Administrative Plan and manage variations\n-Obtain a better understanding of inspectable areas and the levels of deficiencies\n-Understand the conformity with Annual\, Biennial\, or Triennial Standards and Alternative Inspection Methods \n-Understand the new Updated NSPIRE Checklist\, Standards\, Lead-based Paint Protocol\, and Affirmative Habitability Requirements\n-Understand foundational information that can be used by all personnel as a guide to the standards and processes URL:https://staging.nahro.org/event/nspire-for-vouchers-4/ LOCATION:Virtual END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250602T130000 DTEND;TZID=America/New_York:20250605T160000 DTSTAMP:20250514T183712Z CREATED:20250514T183712Z LAST-MODIFIED:20250514T183712Z UID:47894-1748869200-1749139200@staging.nahro.org SUMMARY:HOTMA: An In-Depth Review of Programmatic Changes DESCRIPTION:The Housing Opportunity through Modernization Act (HOTMA) has made a myriad of changes to the Housing Choice Voucher Program and Public Housing. \nThis class will view HOTMA from the lens of how it affects different program aspects from a micro and macro level. We will review the optional and required policy decisions PHA’s will need to make to be in compliance with HOTMA. \nWe will provide scenarios on how HOTMA will be changing the way we calculate\, adjust and determine income and eligibility. \nThis course focuses on the following 3 sections of HOTMA: \nSection 102 – Income Reviews\nSection 103 – Over-Income Tenants of Public Housing (in effect)\nSection 104 – Asset Limitations \nAfter completing this training\, participants will be able to:\n-Identify regulatory changes in eligibility and annual income for applicants and participant families\n-Understand where the program has changed\n-Determine Administrative Plan/ACOP/Tenant Selection Plan Revisions to existing and new policies\n-Update knowledge on what is considered income and what is excluded\n-Identify changes in allowances at initial\, new admission\, interim and annual re-examination\n-Operationalize the phase-in and hardship clauses built within the changes to limit impacts on families\n-Obtain knowledge on when to process interim re-examinations and determine the effective dates.\n-Review the various circumstance with the non-interim reexamination code should be utilized\n-Refresh knowledge on the student rule\n-Pre-emptively celebrate the end of EID which is within 2 years of the final rule\n-Apply the asset limits to your program at new admission and re-examinations\n-Understand and apply the updated Income Limits in Public Housing\n-Uphold the HCV/PH/Multi-family program and regulations to the highest standards\n-Understand the impacts of HOTMA on their program\n-Apply the new HOTMA rules to their program\n-Process interim and annual re-examinations accurately\n-Maintain program compliance URL:https://staging.nahro.org/event/hotma-an-in-depth-review-of-programmatic-changes-5/ LOCATION:Virtual CATEGORIES:Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250522T133000 DTEND;TZID=America/New_York:20250522T140000 DTSTAMP:20250521T180932Z CREATED:20241220T191402Z LAST-MODIFIED:20250521T180932Z UID:45381-1747920600-1747922400@staging.nahro.org SUMMARY:Housing Update from Washington: The Affordable Housing Credit Improvement Act DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-30/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250521T130000 DTEND;TZID=America/New_York:20250521T140000 DTSTAMP:20250508T160610Z CREATED:20250508T142739Z LAST-MODIFIED:20250508T160610Z UID:47853-1747832400-1747836000@staging.nahro.org SUMMARY:Canada’s National Housing Strategy: Lessons for American Policymakers DESCRIPTION:Join NAHRO as we explore Canada’s National Housing Strategy and their path towards creating national housing goals. This free webinar will provide an in-depth understanding of how the National Housing Strategy in Canada was created and lessons learned. From creating new housing units to reducing chronic homelessness\, the plan includes various programs and initiatives that aim to ensure increased access to safe\, affordable and inclusive housing. This webinar is meant to help understand the complexities of the plan and provide key takeaways policymakers and housing professionals can use in the United States. \nModerator: \n\nJeff du Manoir\, NAHRO International Research and Global Exchange Committee Chair\n\nSpeakers: \n\nRay Sullivan\, Executive Director at The Canadian Housing and Renewal Association (CHRA)\nSteve Pomeroy\, Industry Professor and Executive Advisor at McMaster University URL:https://staging.nahro.org/event/canadas-national-housing-strategy-lessons-for-american-policymakers/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250519T130000 DTEND;TZID=America/New_York:20250523T170000 DTSTAMP:20250514T182940Z CREATED:20250514T182940Z LAST-MODIFIED:20250514T182940Z UID:47890-1747659600-1748019600@staging.nahro.org SUMMARY:HCV Essentials DESCRIPTION:HCV Essentials is an introductory course designed to provide participants with a comprehensive understanding of the Housing Choice Voucher (HCV) program. This training equips attendees with the foundational knowledge to effectively administer the program and support its purpose of assisting low-income families. Participants will explore key topics such as the program’s structure\, eligibility criteria\, waiting list management\, and essential calculations. \nAttendees will gain practical skills in calculating annual income\, applying deductions to determine adjusted income\, and understanding how income impacts tenant eligibility and rent determination. The course also covers rent calculation\, including determining rent portions\, utility allowances\, and total tenant payment (TTP). Case studies and real-world examples are included throughout the training to reinforce learning and provide practical application of the concepts covered. \nFor participants interested in certification\, completing this course will prepare them for the exam while ensuring they have the tools and knowledge to demonstrate their proficiency in administering the HCV program. This training is designed to ensure all participants\, regardless of their level of experience\, gain the skills and confidence needed to manage HCV program requirements effectively. \nAfter completing this training\, participants will be able to:\n-Define the purpose and primary goals of the Housing Choice Voucher program.\n-Recognize key stakeholders and locate resources to remain informed on evolving regulations.\n-Explore effective methods for managing applications\, organizing waiting lists and determining initial eligibility.\n-Maneuver the voucher issuance and leasing process\, including income and rent calculations.\n-Conduct accurate annual and interim reexaminations to ensure households maintain eligibility and compliance.\n-Manage program compliance\, including processes for terminations\, informal hearing\, and adherence to regulatory requirements. URL:https://staging.nahro.org/event/hcv-essentials/ LOCATION:Virtual END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250519T130000 DTEND;TZID=America/New_York:20250522T160000 DTSTAMP:20250514T182700Z CREATED:20250514T182700Z LAST-MODIFIED:20250514T182700Z UID:47888-1747659600-1747929600@staging.nahro.org SUMMARY:Fair Housing DESCRIPTION:This training focuses on Fair Housing laws and regulations for Assisted Housing Programs\, with an emphasis on Public Housing and Housing Vouchers. Together we will explore the basics of Fair Housing and then take a deep dive into processes\, program specific requirements\, best practices\, complaints and resolutions\, ADA/504 standards\, and reasonable accommodation requests\, and how to process them. We will review and discuss the impacts of the Violence Against Women Act (VAWA)\, the newest protected classes\, Limited English Proficiency (LEP)\, and other federal provisions\, as well as how to avoid and/or address Fair Housing violations\, voluntary compliance agreements\, and special conditions that may be required by HUD or DOJ. \nAfter completing this training\, participants will be able to:\n-Understand Fair Housing laws and regulations that affect affordable housing programs\n-Create and maintain processes\, policies\, and procedures to ensure compliance  \n-Identify and eliminate barriers to promote Fair Housing within the ever-changing regulatory environment \n-Anticipate and avoid complaints and compliance issues URL:https://staging.nahro.org/event/fair-housing-9/ LOCATION:Virtual END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250514T130000 DTEND;TZID=America/New_York:20250515T160000 DTSTAMP:20250513T141642Z CREATED:20250513T141642Z LAST-MODIFIED:20250513T141642Z UID:47872-1747227600-1747324800@staging.nahro.org SUMMARY:HCV Portability DESCRIPTION:Portability in the HCV program refers to the process through which a family can transfer or port\, their rental subsidy to another housing agency. In this class\, we will delve into the nuances of portability and the roles the initial\, receiving and family play in this process. We will review the various requirements and best practices to ensure a smooth transition between agencies\, ensure correct billing\, absorbing and more! \nAfter completing this training\, participants will be able to: \n\nLocate the HUD guidance and regulations on portability.  \nDetermine who is eligible for portability and the grounds for denial.\nUnderstand roles\, required actions and deadlines of receiving and initial housing authorities and the participant family in the portability process. \nFamiliarize yourself with the extension policies in housing programs.\nNavigate portability intricacies in diverse housing programs.\nLearn billing processes and absorption intricacies.\nOutline responsibilities and documentation\, emphasizing Form 52665.\nExplore special programs like HCV homeownership\, FSS\, VASH\, etc.\nComprehend briefing policies and the effect if administrative plan differences on the families assistance through portability.\nHow portability affects the agency SEMAP and Special Programs including FSS and Homeownership.\nDemonstrate proficiency in housing agency transactions (PIC Codes).\nNavigate portability challenges and address denials adeptly.\nResolve billing issues with other housing agencies.\nUnderstand how administrative fees are determined.\n\nWho Should Attend?\n\n\nPortability Specialists\nPortability Coordinators\nAnyone who handles portability. URL:https://staging.nahro.org/event/hcv-portability-7/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/New_York:20250508T133000 DTEND;TZID=America/New_York:20250508T140000 DTSTAMP:20250506T140850Z CREATED:20241220T191222Z LAST-MODIFIED:20250506T140850Z UID:45379-1746711000-1746712800@staging.nahro.org SUMMARY:Housing Update from Washington: President's FY26 Proposed Budget DESCRIPTION: URL:https://staging.nahro.org/event/housing-update-from-washington-29/ LOCATION:Virtual CATEGORIES:Policy Webinars END:VEVENT BEGIN:VEVENT DTSTART;TZID=America/Los_Angeles:20250429T130000 DTEND;TZID=America/Los_Angeles:20250508T170000 DTSTAMP:20250429T152609Z CREATED:20250127T184555Z LAST-MODIFIED:20250429T152609Z UID:45998-1745931600-1746723600@staging.nahro.org SUMMARY:Public Housing Manager (PHM) DESCRIPTION:The role of the Public Housing Manager (PHM) is complex and challenging.  The asset management model added new levels of responsibility and accountability for asset and property managers.  \n\n\nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management.  Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \n\nAfter completing this training\, participants will be able to:  \n\n\n\nRecognize the primary roles and responsibilities of today’s PHM\nIdentify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\nDiscover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\nManage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\nIdentify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\nEffectively supervise and manage their employees URL:https://staging.nahro.org/event/public-housing-manager-phm-4/ LOCATION:Virtual CATEGORIES:Professional Development,Virtual Classroom END:VEVENT END:VCALENDAR