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X-WR-CALDESC:Events for The National Association of Housing and Redevelopment Officials (NAHRO)
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DTSTART;TZID=America/New_York:20250729T130000
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UID:48054-1753794000-1753977600@staging.nahro.org
SUMMARY:Nuts and Bolts of Service Coordination
DESCRIPTION:Description:\nThere are many training courses that focus on regulations\, policies\, and procedures. What has been missing (and what is often asked for) is a “how to” training with opportunities for skill building and here it is! To bridge this gap\, this course has been designed by and for service coordinators including FSS\, ROSS\, Continuum of Care and other service coordination programs to fill this need.   \nWe know the skill sets required to build case management or coaching relationships with our program participants are divergently different than those required of other housing authority staff. In this course you will learn case management essentials\, the art of developing community resources and collaborations as well as how to utilize client centered communication techniques in developing a successful relationship with your clients. This will be an interactive training. Be ready to “roll up your sleeves” and “get your hands dirty”. Learn and apply new skills and techniques to manage your service coordination program. \nObjectives:\nAfter completing this training\, participants will be able to:\nBe “People Focused/Client Centered”\nDefine Self Sufficiency utilizing global and local perspectives\nQuantify individual requirements to become Self Sufficient and/or “age in place”\nIdentify your role and limitations in the case management/coaching process\nKnow when to call in the experts and how to find them\nAssess participants’ needs and strengths utilizing Motivational and Strengths Based Interviewing techniques\nIdentify Executive Functioning skill levels of their clients and develop strategies to increase underutilized skills while encouraging use of high functioning skills on obtaining goals\nTurn client assessments into clear concise goals and measurable activities\, as well as monitor and manage goals\nIdentify and coordinate resources and referrals\nKnow when the contract is completed
URL:https://staging.nahro.org/event/nuts-and-bolts-of-service-coordination-3/
LOCATION:Virtual
CATEGORIES:Virtual Classroom
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DTSTART;TZID=America/New_York:20250729T130000
DTEND;TZID=America/New_York:20250807T170000
DTSTAMP:20250514T190519Z
CREATED:20250514T190442Z
LAST-MODIFIED:20250514T190519Z
UID:47910-1753794000-1754586000@staging.nahro.org
SUMMARY:Public Housing Manager (PHM)
DESCRIPTION:The role of the Public Housing Manager (PHM) is complex and challenging.  The asset management model added new levels of responsibility and accountability for asset and property managers.   \nWhether you’re a new or experienced property/asset manager\, you’ll leave with a strong foundation for your asset and public housing management.  Topics include asset management and preservation\, occupancy\, operations\, property finances\, Public Housing Assessment System (PHAS)\, and resident relations. \nAfter completing this training\, participants will be able to:\n-Recognize the primary roles and responsibilities of today’s PHM\n-Identify requirements and options for structuring your team\, maximizing revenue\, monitoring your budget and improving day to day operations\n-Discover strategies to improve your PHAS scores by understanding PHAS indicators and scoring criteria\n-Manage key occupancy functions including screening\, marketing\, lease enforcement\, maintenance\, rent collections\, eligibility and resident relations\n-Identify ongoing and preventative maintenance issues and actively work to preserve your assets while also improving your PHAS scores\n-Effectively supervise and manage their employees
URL:https://staging.nahro.org/event/public-housing-manager-phm-5/
LOCATION:Virtual
CATEGORIES:Virtual Classroom
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